Verizon, a leading provider of mobile, 5G home internet, and business solutions, offers a convenient shopping experience both in-store and online. Customers can visit the Ocean store location to explore the latest products and services, or schedule an in-store appointment through the website. Online orders can be picked up in-store, with options for free 2-day shipping, express lockers, and same-day delivery where available. The reviews for the Verizon store in Ocean are generally positive, with customers highlighting the exceptional customer service and professionalism of the staff. Customers have praised representatives like Henry, Antonio, and Oswaldo for their knowledge, patience, and willingness to go above and beyond to address their needs. One customer even went out of their way to visit the store, despite passing several closer locations, and was impressed by the service received. However, not all experiences have been positive, with one customer reporting issues with communication and customer service from a couple of specialists. Despite this, the customer returned to the store and was met by the "incredibly nice, professional, and communicative" Oswaldo, who was able to resolve the complex situation. Overall, the Verizon store in Ocean seems to offer a generally positive customer experience, with knowledgeable and helpful staff who are dedicated to providing excellent service.
Very informative and friendly! We are not very phone savvy and Ariana took the time to explain everything-even though her shift was over! Can not tell you how refreshing it was to have someone show such professionalism while being so eager to help with any issues we had!
December 2025
Ariana helped me upgrade my new phone painlessly and expediently. She was knowledgeable, polite and great to work with.
December 2025
I recently came to Verizon to update my phone. Im 73 years old and dont have the brains God gave a goose. Ariana was so wonderful to me. She has such patience and was very kind. I sat with her for awhile and she explained everything as we went along. I would recommend her to anybody. Shes awesome. An angel.
