The UPS Store #5280 in Parlin is locally owned and operated. It offers expert packing, shipping, printing, document finishing, a mailbox for mail and packages, notary, shredding, and faxing services. The staff provides excellent customer service. They are the most nicest and helpful people, offering a pleasant experience. Employees are always aware of who is entering the store and give a greeting for everyone. They welcome customers with a hello and acknowledge them promptly. The staff is very efficient at their job and seems happy doing what they are doing. They are calm, take their time with each customer, and do not make people feel rushed. They answer all questions and give multiple options. They make sure to give all their attention and check if there is anything else needed before a customer leaves. Returns are always accepted and taken care of immediately. Many reviewers state this is one of the best UPS stores they have visited and it is now their only store for these services.
The girl in the front didn’t bat an eye she was super busy 8 people waiting system freezing and she apologized for the wait and thanked me for my patience and was super nice I asked her if she was alone she said no but that he was helping someone in the back I said ok ok sorry try and have a good night
June 2025
The person named Flor is doing 5 star service. Very intelligent and has excellent customer service skills!
May 2025
She assisted us very friendly and respectfully. She also gave us coupon if we have to do shipping again.
