Neil Diamonds Fine Jewelers is highly praised for its excellent service, quality, and trustworthiness. Customers appreciate the helpful and knowledgeable staff, including Howard and Marc, who assist with a range of jewelry needs from engagement rings to replacements. Many reviews mention smooth and professional processes, with some describing the creation of custom rings that exceed expectations. The jewelers are known for their attention to detail, communication, and care, often sending pictures during the making process and keeping clients updated throughout. Neil Diamonds has been a trusted choice for over 40 years, with customers returning for both big and small purchases, including special occasions like birthdays, engagements, and weddings. The business is especially recommended for insurance claims, with clients noting the staff’s professionalism, honesty, and ability to provide matching or better quality jewelry, sometimes even surpassing expectations. The personal relationships developed over the years highlight the trustworthy and caring nature of the staff. Overall, Neil Diamonds Fine Jewelers is recognized as a reliable, talented, and friendly jewelry store that consistently delivers high-quality products and exceptional customer service.
I lost my diamond ring last fall. the travelers insurance referred me to Neil Diamonds jewelers to replace my ring. They could'nt have been nicer. Harold did a wonderful job recreating my 5 diamond ring to my satisfaction. He had the patience of a saint and created a beautiful replica of my ring. He is the best
March 2026
Very knowledgeable staff. Were patient with me as I asked questions. Priced fairly with great customer service.
March 2026
Howard and Marc helped me create an incredible custom engagement ring for my now wife, and were extremely helpful and flexible in helping get it sized perfectly!
