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December 2023 by Nora
There is some RUDE RUDE RUDE female employee that totally disgusted me and my kids by the way she treated me, just because I asked her which scents were from women and men. Theclear perfume/cologne bottles were all on the women's side of the table, so I asked the female employee (attached a photo of her), which ones were for men because they were all mixed in. She gave me the nastiest attitude as if I was bothering by asking her a question. She grabbed and SLAMMED the men's cologne on the glass, one by one, saying "This one is a MAN'S COLOGNE. This one is a MAN'S COLOGNE. This one is a MAN'S COLOGNE." She repeated that 3 more times, all while slamming it on the glass. I'm surprised she didn't break it. My kids asked why she was talking to us like that. I was just honest with them and told them the truth: that shes miserable person. Do better Abercrombie in your choice of who you want representing you. DISGUSTING.
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September 2023 by Peter J. Chung
Good selection of men and womens. Sales section at the back. Changing room has a long line.
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June 2023 by M Asim Qamar (Asim)
I adore the Abercrombie brand name and this is a terrific apparel and accessory store for both men and women. However, there aren't many options in the store, so online shopping is preferable.Fantastic store with a wide variety of sizes and styles.Love their 90s denim, which is of excellent quality.
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June 2023 by Natalia
The employees at this store are very rude. They don't want to help the customers. It seems it's more important to talk about their lives in a group than to do their job.
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June 2023 by Nycha S.
Customers service was super horrible. ALL OF THEM needed to be trained again. All they wanna do was chit-chat & joke with each other.
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June 2023 by Jeremy Buenano
Awesome and my favorite store
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May 2023 by Stefanie Sanchez
A girl named Gianna had an attitude. Retail isn't fun, but choose a different job if you don't want to work there. They forgot to put one of the items I bought in my bag and they also tried to charge me more for an item that was in clearance. Horrible experience I will never go there again, all of the people working there are kids, they need a manager!
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November 2022 by Meena G
Same stock always
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July 2022 by Ashley Rouzier
Where to start.Not sure what Jackie job title is but she is rude and clearly doesn’t know her company’s policy. She’s very rude and could not even show me where it is stated the policy she mentioned on a return. I had a few items honestly two items my boyfriend bought for me that I wanted to exchange not even return which if you know Abercrombie return policy there is no time line on exchanges as long as you have a receipt which I did. After my terrible experience with her, I called their customer service line which I was told by them I was totally able to return the items as long as they are in sellable condition ie tags attached and never worn. Which they all were. Thank goodness for the customer service rep she honestly saved the day. offering to return two of my items via mail and contacting the store. I’ve been a retail manager for 8+ years and never would I treat someone the way I was treated today. Poor job. You need new management because those kids have no idea what they are doing.
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June 2022 by Kayfashion xo
The ladies here are rude. No greeting, no help, and they stand around talking to each other and complain about working there which creates a hostile environment. I guess Abercrombie changed by aiming to be more inclusive, but the company did not change the training that involves "acting cool"?? One of the girls slammed the security shutter down as soon as I stepped out. It was only a few minutes past 9 when I checked out. They should make an announcement about closing at least 10 minutes beforehand if they want to kick people out on the dot so bad. The cashier (a male) was the only one who had any manners. Lady in the dressing room had an attitude. Retail isn't fun, but choose a different job if you don't want to work here. There was a good selection of clothes here, but I think I'll shop online.
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May 2022 by George Arnold
Great service.
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May 2022 by Kevin Torres
I normally come here and I had the worst time this past week. There is a worker his name is Daniel very unhelpful, disrespectful, talks with his co workers when I was asking for help and honestly I had to walk out on how bad the experience was. Personally I had such a horrible experience and I wasn’t going to say anything but I’m going to report this to corporate on how horrible and disrespectful of a worker he is. Please take him out and retrain your staff, I wish I could give 0 stars.
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July 2021 by Jacob Menzler
I was just walking on by in the mall and I decided to stop in at the local Abercrombie store. The place was disorganized and nothing was put away. I had to search the store for someone to help me find clothes for my grandchildren before they go to school.I ran into this lady, and she said her name was Stephanie. I asked her for children's clothing but she instead brought me to the clearance section and said "Take a look." I finally figure out that it was the Abercrombie kids store I needed and when I asked her if they would be a better fit she abruptly said, "well, obviously if they're kids."I'm never going back to that store ever again, especially not with her.
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February 2021 by Chashala Weiss
Awesome store!!
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February 2021 by Juan Ernesto Montanez
(Translated by Google) Nice place to buy clothes and good service.(Original)Lugar agradable para comprar ropa y buena atencion.