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February 2024 by Neel Parikshak
It's IKEA... lots of furniture, swedish meatballs
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February 2024 by FBI MAX
Excellent service?
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February 2024 by sean Gejenski
My girlfriend and I purchased approximately $500 worth of décor items from IKEA Paramus on 2/23/24. We live 45-60 minutes from this IKEA location and once we got home to install our blinds and curtains we find that the curtain rod and the roller blinds were not manufactured correctly. This means that 50% of the items we purchased were faulty/broken to the point that they cannot be used. We chatted for more than an hour with someone to get a refund and replacement for the products we purchased and they fight very hard to make the customer return the items at their own cost! Finally they agreed that we did not need to return the broken items and we should reorder these items online and not be charged (refund case opened). So we purchased the items online as discussed only to then receive a call from the Paramus location that we need to bring the broken items back in order to get any refund. So in the end we get no refund and had to purchase the items again for the full price plus shipping. IKEA should offer to pay to ship the broken items back.
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February 2024 by Antonio Ibanez
Love this store excellent service!!!
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February 2024 by Lenny B
It’s huge parking lot totally great showroom tons of stuff. Literally took hours just speed walking throughout the whole place.
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February 2024 by David Waltzer
I had a rough experience, but everything was resolved when I escalated. I went from being 'done' with Ikea to continuing to buy from them. If the delivery is without issue, I will give another star. My remaining feedback for corporate is to create better customer service channels than call-center-bots overseas. Once I got a human in NJ, everything resolved swiftly.
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February 2024 by Mario Milla
ONE GOOD
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February 2024 by Brian McGarry
Have a preplan/Floorplan ready to go with measurements of the furniture that you are looking for. Bring one tape measure per person. Measure the displays, and verify that the unit is the actual one on the tag.Take a picture of the tag, with name, model number and price. When you go to pick up your item, verify that all the info matches.
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February 2024 by Pablo Zuluaga
Goog place
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February 2024 by Angela Molina
I enjoy every time I go as if it were the first...
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February 2024 by Fuat Kocanli
Horrible store,no employees around to get help
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February 2024 by Amy McIntyre
I love this store! It’s fun to walk around andI love the furniture displays. There’s lots of great merchandise for the home and a nice cafeteria. It’s fun to go there even if I don’t buy anything.
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November 2023 by Yanky Silberman
"Stepping into IKEA was an absolute delight from start to finish. As soon as I entered, the inviting ambiance and meticulously designed displays immediately caught my eye. The entire store exudes a sense of creativity and functionality, which made my shopping experience both exciting and comfortable.One of the standout elements of my visit was the remarkable customer service. The staff were not only friendly but also incredibly knowledgeable, making navigating the store and choosing items an absolute breeze. Their willingness to assist and provide helpful insights was truly appreciated.Moreover, what pleasantly surprised me was the affordability. Despite the high quality of their products, the prices were incredibly wallet-friendly. I managed to find fantastic deals and the total bill at checkout left me pleasantly astonished. It's rare to find such a combination of quality and affordability.The store layout is a marvel in itself – intelligently organized, allowing visitors to explore without feeling overwhelmed. It's a testament to their commitment to making the shopping experience enjoyable and convenient.All in all, IKEA is not just a store; it's an experience. The perfect combination of stylish, functional products, exceptional service, and unbeatable prices. A true gem for anyone looking to furnish their home with both style and sensibility. Highly recommended!"
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November 2023 by juzt card me
Ikea is one of my Favorite stores. Great customer service. i love everything about this store
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November 2023 by Daniel Hlovatsky
Amazing place to shop at. Lots of different options for lots of different furniture. The food place had amazing food and drinks.
