Jos A. Bank is a business that provides a positive and helpful customer experience. Customers praise the store's associates, such as Stephen, Victor, Sheldon, and John, for their professionalism, patience, and ability to make the suit-buying or rental process easy and enjoyable. The associates are described as knowledgeable, kind, and thoughtful, taking the time to understand the customer's needs and ensure a perfect fit. Customers highlight the store's concierge-level service, with one reviewer even stating they are a "long-time client now" due to the exceptional experience. Overall, Jos A. Bank is recommended by its customers for its excellent customer service and tailoring expertise.
What can I say about Stephen such a true professional and helpful every bit of the way. Especially for someone myself that has no idea about suits and making me feel comfortable answering all my questions. Do you have a long time client now !
November 2025
Margaret took care of me, she was awesome and very helpful! Definitely coming back
October 2025
Stephen was an absolute pleasure to work with. Very knowledgeable
