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“The ONLY USPS post office that answered their direct telephone line. I’ve called all the post offices in North Bergen & West New York NJ & got no answer.”
“I had an excellent experience with an international package with Ms. Deja on Monday. She helped write out the custom form for me when I have a shaky hand and explained the process. She even helped me tape the box when she had an injured hand.
She went above and beyond. I think she is really helpful and empathetic if you ask for the help. She always does her best to ensure great quality service and I had to finally thank her for all her kindness.
Thank you so much.”
“I’ve been coming to this Post Office Monday through Friday for the past 10 years, and the improvement over the last few months has been incredible. Since the new Postmaster, Ms. Masia, stepped in, everything runs so much more efficiently.
Ms. Soniya at the counter is fantastic—always friendly, helpful, and welcoming with a smile. It really makes a difference when you’re there regularly.
Another huge bonus is the newly designated parking specifically for the post office, which makes visits even more convenient.
It’s clear there’s been a positive change here, and it’s very much appreciated!”
“first time i encounter a super nice usps clerk who doesn't seem like they hate their life lol. the lady was absolutely wonderful and extremely nice and she even complimented me. best USPS office I've ever been to so far”
“My fiance and I just got our passport done today the whole office is extremely friendly another woman and Scott helps us out so much! They made the process extremely easy!! Thank you Scott!!”
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“Never had any issues in this post office stuff was grate , best post office around the north Jersey. If you have problem here it’s not them its you or your products. I have been in so many post offices around NJ this one is the best on service.”
8:30AM - 4:30PM
1213 Anderson Ave, Fort Lee
Post Offices
“I lived in Cliffside for 13 years and I just walked by there one day never knowing the post office was there. If anyone knows the post office on Anderson Ave near pizza corner it is never open and if it is they are so rude. Is there a phone # for this place? Only the 800 #?
Anyway 5 stars!!”
“Boy are we SOOO lucky in Glen Rock to have the rock star veterans we do at the USPS. Nancy is a gem that could never in a million years be replaced. Mercredi and Ruben are friendly, knowledgable and professional. All are great at what they do. Oh, and we love Shawn, our postal carrier too!”
“Writing about my experience with customer service in sending mail, not receiving.
Sammy was very helpful. Some post offices suck, but he was helpful to me and to others as well.”
“Classic heritage style post office, pleasant employees at the window, nothing bad to say here... buy your stamps, do what you gotta do and keep it moving... don't be the jerk to clog up the line!!”
“I regularly bring a large number of packages to this USPS location and I truly appreciate the excellent service we always receive. Ever, Monica, and George are consistently kind, patient, and professional.
Handling multiple business packages can take time, but they always assist us with efficiency and a positive attitude. Their support makes a big difference for small businesses like ours.
Thank you for your dedication and for always helping us with care!”
“Post offices usually don’t have the nicest staff so what can you expect. However, Aaliyah is by far the nicest and most patient person ever. She made the experience a whole lot better. Shipment process was seamless thanks to her!”
“We came to the Little Ferry USPS on a Saturday to get fingerprinted for a background check because my wife and I both work during the weekdays and don’t really have time then.
At first, another employee started processing our information, but after realizing it was Saturday, stopped and told us fingerprinting normally isn’t done on Saturdays and asked us to come back during the week. We understood and were about to leave.
Then an employee named Aisha stepped in and kindly said she would help us anyway. She was extremely patient, professional, and genuinely kind throughout the whole process. With a young child and busy schedules, her willingness to help us that day meant a lot.
I normally don’t leave reviews, but her kindness and customer service truly stood out. Thank you again, Aisha!”
“This is my new favorite post office. Every time I go in I am treated with courtesy and outstanding customer service. I am especially grateful to Barbara who consistently goes above and beyond. Really fantastic post office with an old-time feel to it. A+++”
8:45AM - 1PM 2 - 4:30PM
415 Broad St, Bloomfield
Post Offices
“Celene, Over the years has been the most courteous, thoughtful, nicest person I dealt with in the post office ever. Definitely goes above and beyond her duties, listens and always has a smile. Others should learn from her.”
“The best & most courteous post office I have been to. The tellers are always pleasant and helpful. However, I wish there were more people working at times when the lines are long.”
“Happy to find a USPS open late and appreciate that it’s two courteous and friendly employees. Thanks Abdul! Didn’t get the name of the woman working with him but she was so helpful to the customers too. I feel this is rare in USPS nowadays so that was refreshing and appreciated. Thank you!”
“A Shining Example of Public Service – USPS Haworth, NJ
Who says you can’t have a great experience at a government-run office? The USPS location in Haworth, New Jersey completely defies the stereotype—and it’s all thanks to the incredible staff.
From the moment you walk in, you’re greeted with kindness, efficiency, and genuine helpfulness. The employees here are engaged, empathetic, and truly supportive. Whether you’re mailing a package, asking questions about forms, or just trying to figure out the best shipping option, they take the time to guide you without ever making you feel rushed or like an inconvenience.
It’s clear that the team at this post office takes pride in their work and in serving their community. Their positive attitude and professionalism turn what could be a mundane or stressful errand into something smooth and surprisingly pleasant.
The Haworth USPS staff are living proof that when public employees are committed and compassionate, government services can absolutely shine. A heartfelt thank you to everyone there—you’re making a difference, one envelope at a time!”
“I have to say, this is one of the best customer service experiences I’ve ever had. This was my second visit to this location, and Chris was just as helpful and kind as before. His positive energy makes the whole experience so much better. Truly appreciate the excellent service”
8:30AM - 5:30PM
785 Franklin Ave, Franklin Lakes
Post Offices
“Chris is, hands down, the best USPS employee in all of America! His exceptional customer service and unwavering dedication make every interaction a breeze. He’s always prompt, professional, and willing to go the extra mile. It’s clear he truly cares about his job and the people he serves. Chris’s kindness and attention to detail set him apart — he’s a true gem in the postal service world. If you’re ever fortunate enough to work with him, you’ll quickly see why he’s a standout star. Awesome guy through and through!”
8:30AM - 4:30PM
1296 Broad St, Bloomfield
Post Offices
“I love this little post office. The lady there is Very helpful. A lot of these post offices, they don’t help you and they don’t tell you anything. She let me know that flat rate is the cheapest way to go! She helped me save almost 10 dollars mailing my package to my nephew!”
8:30AM - 5PM
117 W Central Blvd Ste 1, Palisades Park
Post Offices
“A guy named Richard was super helpful and very nice!!! He speaks Spanish as well. I haven’t made many returns before but Richard was so helpful and patient with helping me!”
“Step on up to the happy window. Your soul will be transported even further than your international package to grandma in Tajikistan by the loving spirit of the staff here. No frowns. Just love faith and hope allowed in these parcels!”
9AM - 1:30PM 2 - 3PM
128 Watchung Ave #2, Montclair
Post Offices
“I find the different experiences amazing, running the gamut as they do. I have never had a problem there. People complaining about the parking? That's a Montclair issue, not a PO issue. I'm actually surprised the place is still open, given the other two locations, and just have to accept the limitations regarding closing (are the workers not entitled to a lunch break?) and other slight inconveniences.”
“Best post office ever! Just renewed our daughter’s passport, and the postal agent is amazing! A true gentleman, and beyond friendly and kind. You forget that people like him exist in the world.”
“Whether busy time of year or a slow day, there is always a buzz going on here. Parking can be a little rough, depending on time of day and season, there usually is plenty. There are a few businesses so it can get a little hectic. The place is clean, looks safe, and the area is not bad. It is used to drop off and pick up items, send certified mail, there are mail boxes, and you can buy stamps, amonh othrr services. I've been using this place for YEARS (since I was a child) and I can't really complain because I know it's a vusy place and there is a lot of business going on. I suggest planning on going NOT during peak times and you should be fins. Enjoy!”
“I went to the Pearl River post office to renew my passport. Steve gave me the forms to fill out and told me what I needed to complete the process. When I came back he took the needed pictures. He couldn’t have been nicer. He was kind, communicative and competent. He made a stressful task easy. Thank you Steve!”
“I love this post office. I drive out from NYC periodically and I save up my packages to send out whenever I’m in town here just so I can go to this location and avoid the hassle at every single post office in the city. Everyone is friendly here, there’s never a line, and even though it’s a small location with only a few parking spots up front there’s additional parking in the back and it’s never crowded. I always just get in and get out stress free.”
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“The teller was very helpful I was already having a bad day my appointment was at 10 I had lost my passports and everything I needed for that appointment she told me it was ok and handed me all the paperwork I needed to fill out only downside was I couldn't use my phone to pay”