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September 2024 by Michelle B.
Helpful customer service here. I wanted to just look around, saw watches at decent prices, and asked if they had a certain style in more colors (which they did). The person who carried out the transaction brought out 2 watches for me in blue. I decided to purchase one. Helpful and efficient :)
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May 2024 by Josue Sandoval
Alejandra and Kyle are super helpful and polite! Great costumer service at this store. It’s a 45mn drive for me but well worth it. Been here many times and will come soon, hopefully for a snoopy!
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April 2024 by Jay Decker
I went to the Swatch store in Times Square in December. The service was great. 2 salespeople helped me and my family spend about $1200. Today, at the GSP store, 1 salesperson helped me walk out. I asked about the Blancpains, she curtly said, "Only at Times Square." Then turned around and walked away. I will buy my Moonswatch and a 50 Fathoms in the city. Thank you.
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February 2024 by J. SoRia
Manager Kyle is one of the best guys to dealing.
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December 2023 by Charles P.
Isaid took my information over the phone old school (pen and paper) and I had the watch, which was out of production and so not available online, in two days. I'm in RI and this (Mid December) is their busiest time of year. Amazing customer service.
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November 2023 by Lisa Dickerson
To the 2 ladies who were working Saturday October 21 at 2pm thanks so much for getting the band on my vintage Swatch! You are both awesome! Excellent.....
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November 2023 by Renato Chavarry-Russo
Great watches
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November 2023 by Evann Sidoti
Kyle is great
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September 2023 by Joe Leddy
Kyle helped me set my watch! Incredibly helpful, thank you!!
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August 2023 by HIMANSHU MEHRA
The experience is very good and environment friendly. Must go place if you are looking for a Swatch watch.
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June 2023 by Fidel Narvaez, Jr.
Great experience at this store. Jon was especially pleasant and very helpful.
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May 2023 by Ryo H.
Long overdue review. I've purchased my whole collection of moonswatches from this location. The staff are pleasant and attentive. I would not hesitate to recommend this store.
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May 2023 by Dhaval Amin
Incredibly friendly staff. They took the time to answer my questions despite the busyness. On a previous experience, this was not the case; but they certainly improved since and went above and beyond warranting nothing less than a 5 star recommendation and my appreciation. Management, whoever was there Thursday May 18, give them a raise, they’re doing Swatch proud. Share some of that MoonSwatch money!
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April 2023 by Michael Fernandez
Lazy workers who doesnt respect nor acknowledge the customers request or likes on a product. You guys need to find better employees who are courteous and knows about Swatch products.
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January 2023 by spy woman
Customer service is very bad. They don’t accepted return of my swatch because I bought it online! A man who works in that store should read return policy of the company that he works for. I sent my complain to swatch customer service. I’ll Never get back to that store. It’s only one swatch store in NJ and it is so bad! Disrespect to clients!
