West Elm in Paramus offers a modest but nice selection of furniture and home decor. Customers frequently comment on the friendly and helpful staff, which enhances the overall shopping experience. The store's associates, including Cameron, Yvonne, and Robin, are praised for their kindness, patience, and expertise, making it easy for customers to find what they need and feel supported throughout their visit. Cameron, in particular, received positive feedback for her calm and knowledgeable assistance in selecting bedding, while Robin was appreciated for her helpfulness with merchandise credits and rewards. The store also provides in-home design consultation services, with designers like Eric and Kat earning high praise for their communication, style sense, and personalized support. Customers found these services valuable for styling multiple rooms efficiently and tailoring designs to their preferences. Although some noted delays or back orders due to corporate practices around custom furniture, they understand this is beyond the store's control. Overall, West Elm Paramus is known for its cozy and beautiful merchandise, friendly staff, and supportive design services. Customers appreciate the attentive customer service, which makes shopping and designing a more enjoyable and personal experience. This location is a welcoming place for those seeking quality home furnishings and expert guidance.
West Elm in Paramus has an okay collection — not very large, but some nice pieces. The staff is friendly and helpful, which makes the shopping experience pleasant overall.
October 2025
My order was ready for pickup. The pickup was quick, seamless and the sales associate was very professional.
September 2025
Great store, gets a bit busy on the weekend. But worth the stop.
