30 minutes to be issued a cashiers check because the teller couldn't clear checks over a certain amount and the management had to reset a password which added to the delay. It seems this place is always understaffed. If you're in a hurry or have a time sensitive matter I would choose another branch
August 2022
I went to Chase Lake Hiawatha today to have documentation notarized. I met with Pia T. (Head Teller), who was kind, respectful, understanding, and patient with our questions. She took the time to explain the steps to us and far surpassed our expectations!
April 2021
I have been having the best banking experience with this bank. Chase is the best in terms of their services, systems and security. And I found the staff in this branch as very helpful proactive and going over the line to make my experience better, every time I visit them. Definitely 5 stars !!!