Hampton Inn Parsippany offers a mix of comfort and exceptional customer service, though experiences can vary. Guests appreciate the friendly and accommodating staff, who often go above and beyond to ensure a pleasant stay. Many reviewers highlight the genuine care shown by employees, such as helping with room changes and assisting in locating lost items. The rooms are generally clean and comfortable, although some note that the property is showing signs of age and could benefit from renovations. While the breakfast buffet receives positive remarks for its quality, there are some concerns about the HVAC systems, with reports of noisy units and occasional malfunctions. Additionally, noise from foot traffic near certain rooms can disrupt sleep, especially given the slow elevators and busy stairwells. Despite these drawbacks, the overall atmosphere is warm and welcoming, making guests feel valued and at home. Regular visitors, including families with young children, often express appreciation for how staff treat them like family, creating a familiar and friendly environment. The presence of an adjacent bar adds to the experience, providing a place to unwind. Overall, Hampton Inn Parsippany is recognized for its outstanding service and the dedication of its staff, making it a desirable choice for travelers.
First night in had to switch rooms because the HVAC didn't work. Next room fridge was on the blink. I think it's hot or miss here. Staff was great about helping me switch rooms.
November 2025
Excellent customer service! Staff was courteous and professional. Rooms were nice and clean with all required amenities. The breakfast buffet is very good so the skimp on it! 😋
October 2025
Dated but clean room. Breakfast was very good. Friendly staff. No issues.
