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November 2024 by Olivia S
Great location, but very outdated hotel. The pictures make this hotel look immaculate.. yet they do not represent the reality of it. The fountains weren’t running and looked very outdated on the interior. Our hotel room bathroom counter was cracked, the bathtub drain didn’t work — overall just very outdated the only benefit of staying here, is the convenience of location next to the highway.
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October 2024 by yardySense
This hotel has gone way down hill. I recently stayed there and there was a party 3 rooms over. The party goers put their kids in the room next to mind. They bang and kept making loud noise till 1230am. I called security and they were useless. The management cared less when I told them about the incident. They said they were going to call me back and never did. I’ll never go there again.
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October 2024 by Lexie
Get cameras for the parking lot. Somebody keyed my car yesterday and there was nothing you could do because there were no cameras to catch the person.
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October 2024 by Marizabel Rodriguez
Excellent hotel comfortable rooms. Nice staff, very nice gardens. I recommend it to you.
Food and drinks: Very good
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October 2024 by Luther Johnson
The ice machine was filty. Where ice is dispensed was dirty, rusty, and filled with mold. The bathtub was dirty. A towel used to clean the room was left on the counter in my room.
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October 2024 by Justin C
This has been my go to hotel in this area for many years, but it has suffered from lack of upkeep and a reduction in service.
Arriving at 4 PM only to be told that there were no rooms available and they wouldn’t know when I would be given a room after driving for nine hours - not cool. All they would do is waive their fancy new parking fee which let’s be honest…. Is a money grab.. charging $15 to park in an outside unsecured lot in the middle of New Jersey where vehicle break-ins have occurred the past…. Is straight up gouging.
The rooms keep getting worse from a maintenance perspective with damaged and old furniture, and an over worked staff that barely cleaned rooms but seems to restock only.
I think it’s time to start looking for another property in this area.
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October 2024 by Maria Champion
Booked the Presidential Suite since it was big enough for who all was in my party. Paying that much for a room, you shouldn't have to pay for parking also. Besides that, there are hidden fees upon check in. An extra $100 deposit of hidden charges when checking in. I asked the man why? He said just in case we get something in the restaurant or the snack bar they'll use the $100 to charge me. Well needless to say, since we didn't do that, I now have to wait days to get my money back. Why? It didn't take days for them to take my money. I got a text about an hour after check in wanting to know if my room was a 10. ??. Definitely not!! The toilet in the one bathroom didn't work properly. The faucet to that same bathroom came out of the sink when washing your hands. The one plug-in in the livingroom came out of the wall when I unplugged my charger. The hot water knob in the other bathroom wouldn't even turn when trying to use it. There is a patch of carpet missing in front of the one chair in the front room that has a slump in it and if you're not careful, you will trip over it. A 10?? Nope, maybe a 5 at best. Paid over $450 for one night that was not worth it!
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October 2024 by Tom Mazza
$15 to park.
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October 2024 by Nancy Henehan
I'm sorry but this hotel was so outdated, don't room in 471, there was rust everywhere the curtain rod, the drains were dripping with rust, the tub was so dirty. We moved to another room the 5th floor which was better but the tub is still had rusted drain. The dresser were not cleaned and sticky. The sink faucet was coming loose, what is going on?!?! It was peeling and you make patrons pay for $15 for parking for what?!?!
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October 2024 by Amie Collis
Charged twice, I had prepaid room and they said it wasn’t prepaid even though I showed charges on my C.C . Check in lady was incredibly rude.. only had one towel in room no wash clothes , hairdryer didn’t work .. Breakfast was supposed to start at 6:30 am and didn’t start to after 7 , and staff was rude. I usually love my Hilton experience BUT this was by far the worst experience I’ve ever had
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October 2024 by Matt C
If you are in a pinch this will do but there is no reason to stay here if there are any other options. This place is very old and outdated. Rooms haven’t been touched in 10+ years , tub was rusted, didn’t drain, didn’t have hot water. The carpet is very dirty, we kept our shoes on due to this which is very annoying. I will not stay here again, I wouldn’t recommend this hotel to my worst enemy.
Update 10/13- found some lovely blood on these “ clean sheets/comforter” a real treat!
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October 2024 by Joan Dalton
Rooms: Rooms were spacious and clean.
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October 2024 by Mike “Mike” Winn
The inside of this place is like a tropical resort. The room is very large and spacious. However, the carpet has to be 100 yeats old. A complimentary beer with each night you're there. Complimentary breakfast as well
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October 2024 by Waldo
Our stay was Oct 4th-13th 2024 also Stayed here 3 years ago but hotel has gone down hill rooms are in desperate need of renovations. Bathrooms are dirty mold and grime around bathtub also floor of the bathtub is deteroated so bad floor is pealing. Rust on call metal curtain rods I Stayed in room 415 spoke to female manager on Oct 11@ 4pm did not seem to care basically said its been discussed with upper managmemt and they are aware. I will not stay here again for 200 dollars per night I will find a better option. We are Hilton Honors and are extremely disaapointed.
Rooms: Bathrooms have mold rust grime on floor and bathtub floor is pealing falling apart.
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October 2024 by oscar torres
I arrived at the hotel with my family for a vacation on 10-11-24 , no carts to carry suitcases, clothes and packages up to the fourth floor, the room was dirty with hair, there was no toilet paper. The bathtub didn't work and they didn't change my room because there wasn't one. The worst experience I've ever had in a hotel. I've stayed in budget hotels that are much better and more careful than this one. Don't get carried away by the photos of the interior garden, it's the only nice thing about it. You have to pay even for the parking. We didn't leave because I have a baby and we drove 10 hours arriving late at night to find all this. I hope to be lucky tomorrow and be able to look for a better place!!
