Scott and Carlos at Firestone always do a great job with my vehicles. It’s the only place I’d go. While I miss Novi, Scott has done a nice job filling in when he is up front. I’ve been coming here for 25 years and will continue provided the staff remains and the service is at such a high level.
January 2024
Excellent experience. Great customer service! Professional and friendly. This Parsippany, NJ Firestone is the best among all the Firestone locations I’ve been to. Thank you.
October 2023
It went well, knowledgeable staff and quite friendly welcome. Just the problem was the appointment, even though you get the appointment your car can take some time extra to get it done. Anticipation of getting work done is not on the mark. Website appointment doesn’t reflect in their system and that’s annoying.