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“I had an absolutely fantastic experience with Fabiola at T-Mobile! She was incredibly knowledgeable and took the time to understand my needs, walking me through various options without any rush. She was patient, professional, and genuinely seemed to care about helping me find the best solution.”
“When I lived in Bloomfield I would go to Boost mobile all the time I no longer live in Bloomfield but because of the courteous service with the owner I'll travel to Bloomfield just to go to his store”
“I used Natural Wireless over the last few years, and had a very pleasant experience. I was originally apprehensive since they're a less established ISP, but everything was quite smooth and in the few cases where there were issues it was surprisingly refreshing how easily I could get in touch with competent, technical support.”
“The gentlemen that helped me Wednesday even was extremely helpful and went above and beyond to make sure I walked out with my phone. He had to stay past closing time because there was a problem transferring my phone number and he made sure the issue was resolved. I am very satisfied. Thank you!! A+ service!!”
“Joe is THE MAN! Joe has been helping me and my family navigate our Verizon Wireless journey since he started this store. He always takes his time, is extremely thorough, and explains everything to make sure I know whats going on with my account. I'll never go anywhere else when it comes to getting new phones or adjusting my Verizon account. Highly recommend.”
“Jason was extremely friendly and helpful. He patiently worked with us while we waited for information from our previous carrier, accommodated changes to one of our lines, and completed the transfer quickly once everything was ready. Great experience overall.”
“Incredible Experience! I was assisted by Josh and he was extremely attentive and a wonderful support! Maintained a professional environment and continued to assist in all aspects.”
“Danny at the T-Mobile store was incredibly helpful. He made the whole process of activating my new plan simple and stress free. He explained everything clearly, and really went out of his way to save me a headache. Great customer service and a smooth experience thanks to him!”
“This place is fantastic!! I work right next door from Verizon and they were able to do a trade in for me and got a new Samsung Galaxy S26 for me! Doni was able to help me and she did such a good job, she was very friendly and quick with her service so I absolutely recommend her to other people!”
“Joseph S and Aaron R were very helpful! They helped me order a iPhone 17 Pro Max and even sat through the process of setting the phone up with me! Appreciate their help and will definitely come back to this store!”
“They were extremely helpful and patient with setting up a postpaid account despite some technical difficulties that I had due to my status. They just tried it very patiently and were kind enough to help me to set up my phone and made sure I benefit from all the possible options. Thank you very much for the screen protector as well!”
10AM - 10PM
685 8th Ave, New York
Internet Service Providers
“Just went to this shop today, Anthony served us and he was amazing, gave us great service and would definitely be back! The other staff members were also very helpful and welcoming !”
Open 24 hours
1115 Broadway Floor 12, New York
Internet Service Providers
“We switched to Pilot at three of our locations a yeqr ago, and we couldn't be more pleased with our decision. We have not had a single problem at any of our locations, and when we do have a question of any kind we are able to get somebody on the phone almost immediately, and each and every Pilot representative has been a pleasure to work with.We would unequivocally strongly recommend Pilot who is looking for a strong, reliable and responsive ISP.”
“I was in the store not so long ago and the experience was excellent, I was attended by Ricky, a great representative and excellent service. Everything is very clear and a lot of help. Go with him!☺️”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“Moe helped us get a new phone and new lines. He made it so easy for us and so much fun! I totally recommend this store if you want to open a new line, purchase a device or upgrade. He helped us transfer and offered us the best for our account. Would always come back.”
“I have had some bad experiences with T-Mobile in the past, but Angie and the team here were INCREDIBLE! Made me think differently of the company in general. I came in curious about a new phone. Angie listened to what I wanted, respected my boundaries and didn’t try and sell me anything more than I wanted. Really appreciate the kindness of everyone here!”
“בעזה״י
I had a really excellent experience at this store
Tenz provided me with an outstanding, professional, courteous and understanding customer-service experience in switching over my phone service and taking advantage of a special offer. I felt he really understood my needs and was able to work with me and make all the pieces fit.
Although my case required quite a bit of work, experience, knowledge and stamina, Tenz was super friendly and professional and stuck with me until all the i’s were dotted and all the t’s were crossed
I really don’t have words for the gratitude i had walking out of the store that day and i appreciate Tenz and his whole team for helping me get set up with a new phone and with new phone service through T-Mobile
I’m currently the proud owner of a new iPhone 17 that i love and am really thankful for the great experience i had in getting it and in getting it set up at this location
May G-d bless everyone with health, success and happiness and may everyone enjoy a peaceful and prosperous 2026”
“Randy, Tenz, and Miguel were great helping me transition from AT&T to T-Mobile. They made a scary task seamless. I truly appreciate their dedication to making sure my data was backed up and that I was always satisfied. Very lucky to have them here in my closest T-Mobile store to my apartment!”
“Angel was a huge help!! I would recommend asking him for help he gave us all the needed information & had excellent customer service ! Definitely needs to be in management.”
“Sasha was incredibly helpful and patient with all my various questions as soon as I walked through the door. If you need anything done, I recommend her for sure. Thank you Sasha! ?”
“I was assisted by SUZEN, a very kind, attentive and, above all, professional lady. I recommend her. She was very patient and solved my problem. Thank you very much and the manager LISSANDRA, an excellent person, also helped a lot with the situation I had. They helped me translate it into customer service. I appreciate both of you for your patience and professionalism.”
“Had a great quick and easy experience at this store!! I messed up my eSim and came here in crisis and they solved my issue in under 30 minutes - best Verizon store experience I’ve had!”
“I had a great experience today at this location. Had just spent over two hours on a chat with customer service, trying to resolve a connectivity issue without success. Then fortune struck when I was sent over to speak with Tee. She asked about my visit and I explained to her what brought me in. She went right to work and within a few minutes resolved the problem. Tee was efficient, while being friendly and professional. It was a pleasure meeting her today, and she made my day a bit easier. Thanks Tee!”
“I been coming to this place for 5 year the best customer service ever ☺️ very generous, place always clean very respectful from the manger Zakir to the employee AJ,Petar,Malachi and everyone else best place to come to get your phone and more ?”
“I went in for a simple phone upgrade and encountered issues brought on by a bug in Verizon's back end that required the transaction be canceled and re-submitted. John Cruz was helping me and - while the two hour experience of sitting in the Verizon store with two non functional phones stunk - I have to commend him for his patience and communication throughout the process. After initiating the trade-in, John flagged an issue that he suspected based on similar problems other customers had, then got on the phone with Verizon HQ immediately. While my new phone was synching, he was working diligently to address the issue with the trade in, even helping other customers while on hold. I was still there for what felt like days, but I know it would have been even longer if John didn't work proactively to get things fixed as soon as he saw an issue.”
“Allen in the Little Falls store was a lifesaver. He fixed problems that the shady Boonton Store created with our account. He was patient, helpful, and courteous and took his time with us. We are extremely satisfied with Allen, the service, and the whole staff in this store.”
“He was so helpful! I came in because I was having trouble transferring service to my new phone. He did it quickly and we had such a great conversation!! Absolutely recommend coming here!!!!”
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“The employee was really helpful and knowledgeable about all the phones and plans. She explained the difference between all the plans and what would work best for my needs. I was really happy with the plan and service I received from the saleswoman. I believe that Boost mobile will be my carrier for a long time.”