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August 2023 by Jenna Rodriguez
Very rude and disrespectful staff ! The ladies here don’t want to help and refused to do the services that I needed to get done. My father has a business P.O Box and has been going here for over 30 years, never had an issue and now all of the sudden they want to refuse services and he isn’t conformable to go buy stamps.. the ladies raise their voice at him and even threaten him to call the cops every now and then. what a shame to have people treat their costumers..I know he is not the only one !
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June 2023 by S A
New staff, friendly and knowledgeable!
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March 2023 by Behzad Khorram
Very rude , obnoxious, combative w no reason, staff from hell. I have to use other post office out of town for my mails. The lady was fighting w me for “why I looked at her” . She refused to send my certified mail. She sold me a wrong envelope to send my mail out. I was going back and forth between two post offices in my town to send my mail out. Both were so disrespectful and misleading for certifying a mail.
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July 2022 by Elizabeth Swann
Horrible customer service! The staff is rude, condescending and not friendly at all. Very slow too. There is only one professional person there - an older gentleman, who is always kind and willing to help. The ladies are straight up impolite to their customers.I wish USPS made sure their staff learned some manners.
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September 2021 by Jane Johanson
The folks here don’t seem to go out of their way to make the mailing, shipping , or post office box obtaining processes easy for sure. I feel frustrated 9 out of 10 visits here. Wonder how this might be improved???
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October 2018 by Antonina Furfaro
Ever since the management of the post office have changed we had nothing problems with this location - rude store clerks, letters were sent back to senders, but today was the final touch - the store clerk was talking at me. It was 9am and no other customers were there. The man was sitting on the chair visibly NOT overwhelmed with tasks. I asked if I can get the international forms and label. After he handed them to me I went back to filling them up. Then I asked if before closing the box I can get the rate so I know if I can add more things. He then rudely told me that I should not have wasted his time if I do not want to ship it. I told him I do want to ship it, but need to know the amount. After being back and forth with him I did not get a price correctly. When I asked to take the picture of the box I got yelled at "it was not allowed" - could have simply told me that, no attitude needed. Then came over the other lady to finish the transaction. However before I was leaving I was standing in the lobby taking pictured of the receipt and sending an email I hear them both talking trash about me - how I waste their time with all the nasty remarks. Peapack NJ is a small town with an exceptionally friendly citizens. Before the change took place the post office was one of those places, I wish the staff can get changed to the one we previously had
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October 2017 by Noelani Scotton
Great new staff. Friendly and helpful!
