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“Best post office ever! The women who work there are friendly and helpful, and the building and location are beautiful! When my phone wasn’t getting service but I needed to verify an address, the person working googled it herself so I didn’t send the package to the wrong address.”
“Not the best setup or the cleanest post office, but the staff at this location make up for it all. Smiles all around, and no one seems to hate the job or the customers.”
“I recently visited the Post Office and had a great experience thanks to Samuel. He was very kind, patient, and professional. I had quite a few questions about the shipping process, and he took the time to walk me through everything step by step without rushing me.
He made what could've been a confusing process feel simple and stress-free. It's clear he takes pride in helping customers, and that kind of service doesn't go unnoticed.
Big shoutout to Samuel-he made the whole experience a positive one. I'll definitely be back.”
“My experience at the Deep Water Post Office today was made exceptional thanks to Amber. Her genuine care and willingness to assist with my needs truly stood out. She's a fantastic example of how a dedicated individual can provide truly memorable service.”
“when i moved in i didn't have a mailbox and this post office is only for packages but they had my mail held here until we could get a box up instead of us having to travel to swedesboro. very polite”
“This place is pretty awesome. It's clean, all the employees are very helpful. I usually have no problem achieving whatever I set out to do once I get there. I especially commend the girl Anastasia. She is one awesome sweetheart. Beautiful, kind, witty, and she's extremely helpful as well. Yeah I would definitely give this place a 10 out of 10. I love coming here.”
“Andre at Port Penn Post Office did an amazing job. He always does. He is great at multi tasking, great customer service skills, very knowledgeable about his job, and has a great smile. He is a great asset to the Port Penn Post Office.”
“I've always had a great experience at this post office. There is one staff who sometimes could be a little curt and abrupt but overall I think the staff is generally very friendly and helpful.”
“Whoever was working today around noonish was so wonderful. The post office only had 40 special stamps for our heavy wedding invitations so she input and printed 23 individual paper-stamps for the rest of the invitations so that we could get them sent out today. Thank you so much! I know it was tedious but you were a champ about it.”
“I always received my parcells about 10 days -14 days.. And never missing.
Once my parcel can not be tracking for more than a week by USPS, but that parcel tracked after arrived Jkt.”
7:30AM - 1:30PM
501 Delaware St, New Castle
Post Offices
“I went on a Saturday around 11:00 and it was almost empty. The gentleman working was very kind and helpful. I was in and out within three minutes. I was able to find a parking spot within walking distance. I had low expectations based on the reviews, but again the gentleman working was so nice and even answered my husband’s questions about the history of the building. I look forward to going back!”
“Allison!!!! She’s great with customer service, very understanding and extremely helpful! I’ve had nothing short of pleasant experiences when I deal with her! I am not sure of any other employees but I know for sure Allison is a great help!”
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“Service has greatly improved now that the lady who used to work at the Deepwater Branch is at the counter. How refreshing it is to just come in and set down my prepaid packages to scan and get a drop off receipt. No more dirty looks as soon as I walk in. No more lectures about the kind of packaging I use or if one tiny spot of tape isnt smooth. Amazing how hundreds if e commerce customers have never once complained about my packages being unsecured upon arrival. No more nasty, curt replies if I have any additional questions. No more witnessing other customers being spoken to in rude, condescending ways as I wait in line. Now the newer staff and the nice lady that recently transferred take my package, circle the survey, and wish me a good day. Going to the post office isnt an ordeal anymore.”