Metropolitan Warehouse is a premier white glove in-home delivery company catering to high-end furniture and antiques. Reviews consistently highlight smooth, seamless, and successful deliveries. Customers report that the service is extremely professional, courteous, and competent. Delivery teams are described as careful, efficient, and friendly, expertly handling heavy items, navigating stairs, and assembling furniture correctly while removing all packaging. The company provides outstanding customer service, making scheduling easy. They supply necessary documentation quickly and provide excellent follow-up. This includes frequent shipping updates, a three-hour delivery window notice the day before, a real-time tracking link on delivery day, and a phone call thirty minutes prior to arrival. The teams are professional and handle all items carefully, ensuring no damage. Many customers express that their experience was a great one and that the service went above and beyond to be accommodating and responsive, making them very happy.
They used to unload pretty fast but the last few months have been a nightmare. Arrive at 8am and finish around 5 pm!! No reason for ANY deliveries to take that long! Lots of people in the warehouse but only one unloading while 1 more stands by with a phone checking off packages!! Drivers beware!!
August 2025
Carlos and Daniel delivered on time, handled with care, and installed perfectly!
July 2025
Thank you, Daniel Suárez, for your help! The job was quick and clean! We're happy with the service!
