Citizens is a wonderful bank with a small town feel where everyone gets to know you, making customers feel valued rather than just a number. The staff are friendly, very efficient, pleasant, and helpful, providing seamless transactions for everything from simple banking to lines of credit. Customers are always greeted warmly with smiles. The wait time is very good and the bank is noted for its accuracy, with no mistakes on accounts. With many branches and ATMs, plus online and mobile app access, Citizens aims to help people bank better.
