Computers near Pompton Plains, NJ

“The free diagnosis was an excellent service, the owner got back to me soon and provided super fair feedback with the best interest for my needs in mind. By the end I walked away not paying anything and receiving valuable feedback on my devices issue, super fair and trustworthy guy! I will be back next time something breaks and is “worth” fixing, as he advised me the cost wasn’t worth the repair and to get a new one!”

“John and Michael were incredibly professional and gave me a fair trade-in value for my computer parts. They were welcoming, friendly, and a pleasure to work with. I highly recommend doing business with them, and I’ll definitely continue coming back in the future.”

“This is a convenient store and smoke shop. I came to purchase vapes. This was my second time at this store and both times were quite pleasant. The man behind the counter, who I believe to be the owner, is very nice. I asked a lot of questions and he has a lot of patience with me, so I have nothing bad to say. Their selection in your vapes is pretty good considering bought enforcement cracking down on the sale of flavored vapes. Additionally, prices are pretty good as well.”

“Great service at this Tech Store - I called and received a same day repair for my 15 year old MacBook Pro which is now working like a new machine! Thank you for the excellent support and speedy service.”

“Best Buy Leaders, (Store 468 - Woodland Park, NJ Store)

I'm writing to recognize Liam Molero for outstanding customer service.

Liam handled my grandfather and me with genuine, comforting care. He eased my grandfather's worry about a potential virus on his computer and clearly explained all the available service options. We truly felt like he cared and that we were in good hands.
However, that's not even the main reason I want to recognize him.

While Liam was going over our options, another customer approached him, angry, insisting he was missing a specific back piece from his computer. Liam handled it with calm, patience, and active listening — letting the visibly frustrated customer vent, then stepping in at the right moment to explain that the piece was actually there, just in the back of the computer.

It was genuinely impressive to watch. I've led and trained teams for nine years, and the poise Liam showed — while still keeping us in the loop — reflected the professionalism and confidence of someone far more tenured.

After the customer left, Liam was visibly shaken. We tried to lighten the mood with some humor, but honestly, no employee should have to deal with that kind of treatment. I wanted to make sure his composure and professionalism in that moment didn't go unnoticed.

Thank you for your guidance and exemplifying poise under pressure, Liam.”

“I went in with an issue about not having enough storage on my phone (or so I thought) and I walked out with four now updated devices AND so much more storage that was already in my devices. Thank you to Vanessa, Ashley, Raj, and AJ for their help and their patience. They spent two hours helping me and other customers as I waited for the devices to slowly update. Another shout out to AJ for getting me tissues because he thought I was uncomfortable and waiting for a while”