“A whole piece of my car broke off while I was driving and I brought my car to this location today expecting to pay hundreds of dollars to get it fixed but ended up getting it done for free. The management, the people at the front desk, and others who work there are extremely kind and helpful and wouldn't accept any payment. I tried multiple times to pay with cash or card but was denied each time. Their kindness and generosity has left a lasting impression on me. Will be coming back next time my car has issues. Please feel free to charge me extra then!
Also, as a side note, there is a person below me with the initials K.B. who gave this location a 1 star review - I would like to note that their review is extremely flawed and one sided. I was standing behind this person in line in the morning when I drove my car in to get fixed. They were pretty rude and to be dead honest I was impressed that the front desk and workers managed to talk to him, he was getting on my nerves and wasn't even talking to me. The team was really kind to him the whole time as well. He was borderline screaming the whole time and stormed out the door when a technician brought jumper cables out to help. The jumper cables were brought out in case there was an issue starting the car (as stated by the notes left behind by another technician), not because the car wouldn't start and not because they were trying to sell an extra service.”
“i have been using kps for about a year now. love how they are able to work with me and help me understand the issues i have with my car. scheduling is flexible and communication is prompt”
“I recently went there to get my tire changed, and the service was excellent. Matthew, one of the guys that works there, he did an excellent job putting everything back together. Great place to go.”