Visionworks Doctors of Optometry is a trusted optical retailer with over 770 locations across 41 states and Washington, D.C. The business is known for providing high-quality glasses, contact lenses, and eye care services for men, women, and children. Customers appreciate the great customer service, with staff and doctors taking their time to explain everything thoroughly and answer all questions. The staff is described as courteous, patient, and helpful, whether assisting with frame choices, managing orders, or addressing concerns. Although some reviews mention longer wait times, this is often due to the doctors spending extra time with each patient to ensure they receive proper care and attention. The store staff, including managers and assistants, are praised for their professionalism, kindness, and knowledge. Patients value the detailed explanations and the effort made to find the right solutions for their vision needs, often describing their experience as excellent and worth returning for. The store offers a wide selection of designer and exclusive brands, including Ray-Ban, and accepts many vision insurance plans and FSAs. With professional eye exams for all ages and a focus on quality and customer satisfaction, Visionworks continues to be a reliable choice for eye care and eyewear needs.
Excellent experience at Visionworks Princeton! We didn't see the doctors, but we purchased our glasses there and were very impressed with the customer service. Dijane was especially helpful, friendly, and attentive throughout the process. The entire staff was welcoming and made us feel valued as customers. Highly recommend!
July 2026
Dr. Kim and Dyane and staff were very professional, efficient and friendly - I had a very positive experience - any questions and needs I had were answered sufficiently and quickly.
July 2026
I had to bring few pairs of subscription and sunglasses for repair before my long distance trip. Nina was very helpful to figure out what is fixable and what is not. She cleaned up all and repaired some of them. She was very friendly. Great job! Thank you.
