Door Design Lab is a highly regarded business known for its exceptional customer service and a wide variety of stylish doors at reasonable prices. Customers appreciate the informative website, which guides them through various configurations, instilling confidence in their choices. The sales team is praised for their patience and attention to detail, assisting clients through the selection process and ensuring satisfaction with their orders. Many reviews highlight the high quality and sturdiness of the doors, with customers reporting successful installations and satisfaction with the products received. Doors are well-packaged for delivery, ensuring they arrive in perfect condition. The selection includes options like transparent and modern styles, catering to different tastes and budgets. Customers enjoy the ease of maintenance, with vinyl-wrapped doors that do not require painting. Feedback also mentions the convenience of pick-up options and efficient delivery services. While some customers have suggested improvements, such as additional pocket door kits, the overall response remains overwhelmingly positive. Door Design Lab continues to impress customers with its dedication to quality and service, making it a popular choice for both interior and exterior door needs.
The quality of the packet doors is very good. Great customer service. The delivery was on time. Highly recomended.
March 2024
Spent thousands of dollars for sturdy doors for our new home and in less than 2 years almost all doors are damaged. Peeling off from the bottom and corners. When I reached out to the company they responded blaming us for the damage. Ridiculous. Shameful they wouldn't take any responsibility or try to help in any way.
November 2023
This store is excellent! The customer service is exceptional. We purchased transparent doors from them and they have a wide variety of options available at reasonable prices to suit all budgets. The manager was very helpful in assisting us to make our decision.
