CVS Health is a prominent healthcare provider offering a range of services, including coronavirus (COVID-19) testing. The company's testing options include lab testing and rapid testing, catering to individuals aged 10 and above, with minors requiring adult accompaniment. While high demand may lead to lab delays, the company strives to meet the needs of its customers. The reviews highlight the exceptional customer service provided by the CVS staff. Lilian, a pharmacist from the Randolph location, is praised for her caring and professional approach, even going the extra mile to ensure a customer's well-being. Employees at the Ledgewood location, such as Emma and Brad, have also received positive feedback for their helpful and friendly service. Customers have expressed satisfaction with the convenience and efficiency of CVS's services. One reviewer commended the prompt processing of a prescription, with the medication being ready within 15 minutes of a telemedicine visit. Another customer, Shirley, went above and beyond to find a coupon, resulting in significant savings on a medication. Overall, CVS Health is recognized for its commitment to customer service, with many customers expressing their intent to continue patronizing the company's locations. While there have been some mixed experiences, the positive reviews suggest that CVS strives to provide a reliable and satisfactory healthcare experience.
shirley at the pharmacy who delivered my shots is awesome !!
July 2023
Great service today! Just had a script called in from a telemedicine visit that I had at the Weiss Grocery store. I called CVS 10 min later and they told me it was waiting for me. Drove down within 3 min and paid for it and picked it up.... all within 15 min of the end of my televisit. Great friendly service!
February 2023
Shirley in the pharmacy went out of her way to find me a coupon for a medication. The price went from $386 to $10. She took about 15 minutes of her time to search for me which she didn’t have to do. Great customer service!! Matt was also very helpful. Friendly staff!!
