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“Absolutely wonderful customer service. Two gentlemen helped me with Amazon returns, even going so far as helping me figure out how to cancel a return in the Amazon app so I could change the return location. Super helpful and considerate!”
“Well informed staff and excellent packaging.
Used for local pickup of an auction item from a nearby auction house and shipped to Chicago. Very pleased with response time and careful handling from Brian, my team contact.”
“Along with always efficiently processing my package shipments, I want to shout out the staff for helping me get back my lost wallet. It must have fallen out of my car when I got out and the finder posted on social media they had turned it in to the store. The manager even went out of his way to call and put my credit cards on hold until he got it back to me. Very appreciative and a sigh of relief!”
“This was my first time going to this particular UPS, and from the moment I walked in I saw the difference. I was greeted right away by Jose, who helped me with my return, he was pleasant, did not rush me as I have been at other UPS stores, he was professional and friendly. This will definitely be my to go UPS going forward.”
“The staff were extremely helpful, especially Irenee. I had lost a gold bracelet at a restaurant & fortunately the staff found it, so she suggested the the best way to get it sent back to me. Irenee went out of her way to ensure the delivery would be safe and secure, what a lovely young lady.”
“Always a great experience at this store - I go often for returns and the self service kiosk is super easy but if I need help from the gentleman, he is always willing to help!”
“The Rockaway New Jersey store on Route 46 provides excellent customer service. Their Staffing is always Pleasant and most helpful. They make it a very easy and enjoyable experience. Highly recommend this store for all your shipping and other needs.”
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“Steve was excellent at helping me ship my international passport application. He promised to return my phone call with the necessary information which ultimately lead me to send my shipment via UPS. The store was busy when I arrived but Steve managed the lineup with ease while delivering great customer service. Thanks again!”