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“I called 3 stores from this chain to purchase my son’s suit. The only store that was able to help me was this one. My son way traveling in 4 days and Jay went out of his way called the warehouse checked on the size and located his measurements from a previous rental. He even used his personal phone to send me pictures of the shoes and we chose socks together over the phone. And he grantee the date of delivery from the warehouse to the store and he even predicted that they might not have the tie and he rented one for me. Jay went above and beyond. He also hemmed the pants according to my son’s measurements without my son needing to be there. He truly made me happy and my son got his suit before his travel date. Thank you Jay you truly made this very easy for me. I will be back to return the rental tie and pick up the purchased one ☝️. When I went to pick it up from the store Jay had everything ready for pickup and Alex was the one that went over all the pieces with me . He also showed me other suits that got me interested in future purchases specifically from this store. They have competitive prices and they actually go out of their way to make sure you’re satisfied. Thank you and happy holidays”
10AM - 9PM
401 NJ-10, Ledgewood
Mens Clothing
“Had the pleasure of being assisted by Andrew tonight. For only being 18 years old the young man surely knows a thing or two about men's fashion and suits. I would strongly recommend holding on to a employee with such knowledge!
I'll definitely be back!”
“Alex was super helpful I was in and out of there in minutes completely setup with a handsome suit and accessories. Customer service from Alex was absolutely top notch couldn’t ask for anything more!!!”
“Was there this morning (Oct 15 at 11am). Had a dress shirt emergency for an interview and Ekta got me out the door with a freshly steamed shirt in less than 10 minutes. Incredible service.”
“Incredible customer service with Tom. He saved the day for my daughter's wedding. Had rented at other shop and the fit was horrible. Contacted Sarno and Tom told us to come in and he can help us. Rushed the process at no extra expense. True professional , exquisite customer service. Thanks Tom.”
9AM - 10PM
275 NJ-10 E, Succasunna
Mens Clothing
“Melanie from the front end was beyond outstanding. Help me look up an old transaction for a bag I had left behind in the store and helped me find it. Also she was extremely pleasant and helpful. Outstanding leadership by Melanie and had a wonderful smile ??”
“We had to buy a linen suit for a wedding and Joe was amazing helping us out! Found the size after we couldn't and helped my husband with measurements to make sure it all fit. Very good customer service! This was also the only place we could find that had this type of suit”
“Vincenzo was easy to work with, with excellent service and care. I know I only had a simple tuxedo rental for my groomsmen and myself for my wedding, but it was a matter of 2 visits and a handful of emails to get everything taken care of. My best man even needed a last-minute alteration and Vincenzo took care of that while we had a cup of coffee. Smooth and professional. I could not have asked for an easier process.”
“Overall great experience when I came here to shop yesterday. First off, the t-shirt selection is awesome and the buy 1 get 2 free is a great deal. The material that each t shirt is made out of is very nice and feels comfortable.
The cashier was very kind, professional and bagged my items very quickly. She also sold me on singing up for rewards. I will be coming back to this location or other locations multiple times in the future. Great job!”
10AM - 8PM
301 Mt Hope Rd, Rockaway
Mens Clothing
“The staff was extremely friendly, approachable, and willing to assist with all my questions and purchase today! Although they didnt have more choices for the designs i liked, the overall customer experience was satisfactory! 10/10 experience!”
“Lots of good deals but also lots of expensive stuff. We found some discounted items but overall they don't have the kind of deals I was expecting. They can be found but you gotta spend some time digging around.”
“Spacious, well decorated, well organized, wide variety. It was a pleasure buy there. I am looking for working boots, and there are plenty of models and specifications. I recommend, great experience.”
“Sakila did an amazing job I placed an order online and it was not ready I should have waited for the email. She went out of her way to walk me to the department help find the merchandise and make sure it got processed right away!! In an age where its very easy to say no you have to wait nothing we can do, she took the extra step to satisfy a customer she needs to be commended for her amazing customer service.”
“First I want to say Carolyn is such an amazing person and a perfect example of what great customer service is all about. She was super friendly and attentive to what I was looking for. What a wonderful asset she is to the Vans Rockaway location. Thank you Carolyn!!!!”
“Stopped by the store today to upgrade some of my work attire. I CAN NOT express enough on how helpful Edward, Bridget, and Sam were. It was almost like have three personal stylists. They had great recommendations and were honest with their opinion which made me truly trust them. Best part was when I got home my wife agreed with all their choices!!! I’m looking the best I’ve ever have!!! Definitely will be back soon!!”
“I had such a great experience shopping today thanks to Erianna! She was super friendly, patient, and really knew how to help without being pushy. She helped me find the right sizes, gave honest opinions, and made the whole process way easier. You can tell she actually cares about customers and loves what she does.”
9AM - 10PM
1711 NJ-10, Morris Plains
Mens Clothing
“Sometimes, its hard to find someone to direct you but this location is very clean and the employee experience has always been good. Some departments need more attention than others.”
“Stopped in Saturday 3/14 to look for a specific gshock. Just wanted to say I appreciate the shorter girl and tall guy who tried to see if they could order it. It’s not even about the watch I was looking for. They were just great people. They seemed happy which you don’t see a lot of lately. Sorry I don’t know your names, but if anyone sees this and knows them, let them know. Thanks again.”
“Love banana republic always been a fan but this location I would say had the best service assist my wife with an item that was out of stock and was able to assist her finding it in other store and have it shipped to us thank you to the staff you ladies were great, definitely recommend and will be a returning client.”
“The only thing is that Security should be present by Red Robin’s and Chipotle restaurants!!! Cars are always parked in front of the NJT bus stop, blocking the way out!!! That’s why the parking lot is for, isn’t it?”
“To the evening crew closing up on Monday 3/18:
Super professional, courteous, polite, and attentive. I felt like a bum for walking in 20 min before closing, but wanted to express my gratitude for the exceptional service. I only come in once every couple of years, but it's been at least 14 or 15 that I've been a returning customer, so it's about time I left a review. Also, I've always had high quality service and help with previous visits. Thanks for being awesome!”
10AM - 6PM
270 US-206, Chester
Mens Clothing
“Such great quality clothes. The employees are so empathetic and love their job, they are also very good at them. Heather helped me so quickly find my size and be out in no time, usually these types of shopping take very long and are frustrating. HIGHLY recommend, they are on sale! Thank you Heather!”
“I wish I would have remembered his name but he helped me pick out easy to put on shoes for my little one. He was very helpful and pleasant and needs a raise! I was there around 1 or 2 on a Sunday kinda busy but he got me in and out! Thanks ❤”
“Kevin Sanchez is the BEST MANAGER! He kindly supports and helps his coworkers and he goes beyond interacting with customers. Knowledgeable, kind, patient, and caring. The staff is so kind and accommodating because of Kevin's guidance. Cash sake coupons are great!”
10AM - 6PM
300 US-206, Chester
Mens Clothing
“Young lady that helped me find my size as I was confused was very helpful. Jeans were on sale and in a different location and sales associate was helpful. Clean store especially during covid-19. Great sales. Friendly, well run.”
10AM - 7PM
3056 NJ-10 Ste M, Denville
Mens Clothing
“Made a quick stop @ the Gap & picked up some tops for me & some cute outfits for my Grandkids, all were 40%off thru Labor Day, I believe! 😉🙌💕”
“I bought my daughter some sneakers at Snipes, which is at Rockaway Mall. Andrew Dawkins delivered exceptional customer service. In order to ensure that I was happy with my purchase, Andrew went above and above. I sincerely appreciate your excellent customer service, which is difficult to find these days.”
“Ananya & Pathlean(hope that's spelled correctly) we're great & very friendly & upbeat, they took the time to help with choosing a variety of products with me. Good experiences!”
“I don’t understand why this place has such bad reviews. I’ve only had awesome experiences. I only remember one name - Melinda but she was so helpful and helped me get a good deal, and the other time I went there, this other older lady knew EXACTLY the products I needed. I told her what I was looking for and she knew literally the perfect products I’ve been searching so long for. It’s like she read my mind. I love this placeI am such a hesitant buyer but Melinda just knew exactly how to sell me stuff and I’m satisfied”
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“What a great pair of sandals. The craftsmanship was remarkable. Made of genuine leather so they were a little stiff at first but after wearing them a few times have started to soften up. Love them. Already had several compliments .”