The UPS Store #3490in Ridgewood offers a wide range of business services, including expert packing, shipping, printing, document finishing, a mailbox for mail and packages, notary, shredding, and faxing. The store is locally owned and operated, conveniently located just 1/2 block from the Ridgewood Train Station. Customers praise the store's professional and helpful staff, who are always accommodating their needs. The staff provides efficient services, such as packing goods for shipping and notifying customers when their mail arrives. However, some customers have expressed disappointment with the store's recent change in staffing, noting that the friendly and cheerful women who previously worked there have been replaced by two surly young men with flat affects. Despite this, the store maintains a positive reputation, with one customer describing the team as "absolutely the best" and highly recommending the store, particularly for its helpful and reliable service for their business mailbox. While the store's Sunday hours are appreciated, some customers have encountered issues with the staff's willingness to pack fragile items in their presence, leading to frustration and a desire for a more transparent and customer-focused approach.
Dropped by today to mail off an international parcel and Nico ensured my shipment was handled and processed with the utmost care, professionalism and efficiency. Truly wish every employee was of this man's caliber. Thank you and happiest holidays.
June 2024
Professional, helpful staff, always accommodating my needs. The store provides business services from packacking the goods, shipping it out and receiving in my mail (for which they send an e-mail notification), very much appreciated before making a trip to the store. Convenient location in mid-town (parking a bit of a challenge... read full comment
December 2023
Great service. Super fast. Answered all my questions and went above and beyond
