Citizens

Banks
Hours: Citizens is a trusted banking institution with a strong presence in 15 states, boasting around 1,100 branches and 3,100 ATMs. The bank is committed to helping its customers manage their finances, whether they need guidance on buying a house, paying for college, saving for retirement, or taking on debt in a smart way. Customers can stay connected with Citizens through their award-winning mobile app, online banking, and the customer contact center. The reviews highlight the exceptional service and support provided by Melissa Marchetti, a professional and caring banker. Melissa is praised for her availability, enthusiasm, and in-depth knowledge, as well as her dedication to ensuring her clients' needs are met. During the challenging times of the COVID-19 pandemic, Melissa's assistance was described as "remarkable," as she ensured that businesses received the necessary support to obtain PPP funding and survive the crisis. Customers express their pleasure in working with Melissa and the Investors Bank team, describing the experience as a "pleasure" and a "shining light" through their banking needs. Melissa is recognized for going above and beyond for her clients, providing personalized attention and exceeding their expectations.

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1. Robbinsville, New Jersey