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March 2024 by Christian Bernier
Good clean spacious rooms service was great as well.
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March 2024 by Vanessa K Adamson
Stayed here and will never do it again! The staff wasn't helpful they infact where rude! They took an hr to give us a plunger and hadn't even used the toilet yet it was flushed and just started over flowing we repeatedly had to keep asking! At breakfast I sat down with my family only to realize that the whole lobby and breakfast bar area was infested with flying insects they where even flowing out of the AC & than the whole hotel blacked out for a majority of the day! One of the burners didn't even work! The electricity went off around 11 When the electricity did come back around 430 my key wasn't working to get back in... the stove plus all the rest of everything came back on finally and the room became smokey because it was on when the electricity first stopped! Had they simply let me back in I could have just turned it off.... Instead the firemen the police and my family stood outside the door asking for it to be opened we all could smell the smoke the authorities were even upset that the staff just walked right by us instead of letting them do their jobs! Thank God the one of the staff took the cop seriously when he ordered the door open so they could shut off the stove! It was stressful?Only the lady upfront was respectful...,
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February 2024 by Stephanie Vega
I stayed last night for a night and there wasn't any shampoo conditioner or body wash the door to the bathroom wasn't closing and the shower and sink the water was too hot! Needs to be checked I stayed in room 364. They should've checked to see if the essential hygiene products were in the room.
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February 2024 by Estrella Rodríguez
A very quiet, clean place with very good serviceRooms: Very clean and bigSafety: You can walk in and out of the hotel, there are several restaurants nearby, you feel very safe.
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January 2024 by Whiskerybulldog
Be careful with this place. Denise, the housekeeper was constantly harassing and asking for a tip even if didn't clean the room. The manager is rude and It's not pet friendly at all. Expect to loose your deposit.Safety: Didn't feel safe. Lot of people on government assistance hanging out in front of the entrance.
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January 2024 by AGROFRADECO AGROFRADECO
The worst experience the workers are angry and the hotel has
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January 2024 by Jose Guilherme
It was terrible! Very poorly attended hotel. Terrible service and rooms without refrigerators/minibars. Very bad hotel. I do not recommend.
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January 2024 by Shaunta
Great quick stay. Location was convenient to a lot of shops and 10 mins from the mall. Room was clean and bed was really comfortable. Excellent customer service. Free breakfast was good and there were a lot of amenities in the lobby for purchase (alcohol/ snacks/ meds etc) Good spot for a great price!
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January 2024 by Tiffney Thornock
We booked a non-smoking room and our room smelled like cigarettes and marijuana. The breakfast was awful. The place was not clean. We were there for a night and couldn't wait to leave.
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January 2024 by Pooja Beniwal
Extremely rude staff. Think twice before booking here, bathrooms are filled with cockroaches and we literally asked for some coffee creamer at 10:05 and the guy denied on our face saying it’s beyond breakfast (till 10am). So much rudeness for a 10 cent creamer, they don’t give a dime about their
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December 2023 by Max Cz
very sad excuse for a hotel......no refrig or microwave in room(when asked they said its a upgrade and costa extra $112.00 per night)the telephone didnt workno daily housekeeping(only comes 2 days a week)
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November 2023 by Stanley Noble
I would give it negative 5 stars, however that’s not a choice.DO NOT STAY HERE. You’ll sleep better in your car.
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October 2023 by Joel Vanderlaan
Though the bed was comfy, staff was kind, and the breakfast was good, but sadly that's about it. The room smelled odd, possibly of old stale smoke and there were weird colored and/or dirty spots on the wall. The chair in the room was nasty and stained. Both doors were badly painted, and the bathroom door was broken as the front and back panels were falling off. The mirrors were dirty. Two of the towels were either stained or contained many specks of dirt. The tub/shower had disgusting gross clumps of hair on the wall; along with the dirty towels, this was probably the worst hotel offence I've ever seen.It is clear that there are very low cleanliness standards at the Ramada by Wyndham Rockaway, which is very sad considering other Ramada hotels I've been in years past were quite a pleasant experience overall.If I could choose to stay somewhere else on my next visit to the area, I would.
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October 2023 by Chris MacDougall
Stayed here for one night with my family. The hotel is dated and could use renovations. There is a definite "smell" in the lobby and through the hotel. Front desk staff was helpful and friendly but no Manager on Duty.Rooms were old and not clean. Towels were dirty and the toilet was not clean. The tub/shower was decent and we had hot water. No microwave or fridge in the room.Continental breakfast consisted of old cereal and some bread. Don't count on anything of substance.This hotel was not my first choice but we needed a place to stay on short notice. Look to stay somewhere else.
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October 2023 by Lola Beth
Too overly priced. Coffee makers dont work. The rooms smell and there's barely any light in the room. TV Is good size. No refrigerator no microwave in the rooms.