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“Every time I shop here, everyone in the store is always extremely nice and helpful. Today though I have to say was exceptional, above & beyond, one of the store associates ( Callie, I believe) helped me with a return, and she helped me find other sizes to purchase. She made it super easy and I love shopping here! Great store & great staff& great kids clothes! Thankyou from a busy mom with a 16 month old!”
“First I want to say Carolyn is such an amazing person and a perfect example of what great customer service is all about. She was super friendly and attentive to what I was looking for. What a wonderful asset she is to the Vans Rockaway location. Thank you Carolyn!!!!”
“We were hired to perform work at the Nordstrom Rack property and had an excellent experience from start to finish. Ishmael and Jennifer were both fantastic to work with—professional, responsive, and clear in their communication. It's always a pleasure partnering with a team that values quality and coordination. Looking forward to working together again in the future!”
“Abby! Wow she’s exceptional. She helped us with our purchase and answered any questions we had. Ty again. Super customer service!
We will be back sooner than later.”
“I wish I would have remembered his name but he helped me pick out easy to put on shoes for my little one. He was very helpful and pleasant and needs a raise! I was there around 1 or 2 on a Sunday kinda busy but he got me in and out! Thanks ❤”
“I always wondered what Macys Backstage was. They have some really nice dresses for women as well as cute clothes for kids. They had good sales going this weekend. Good value for your money. The service was good too. Check out this section of Macy's if you haven't already. I wish every Macys store had a Backstage section.”
“To the evening crew closing up on Monday 3/18:
Super professional, courteous, polite, and attentive. I felt like a bum for walking in 20 min before closing, but wanted to express my gratitude for the exceptional service. I only come in once every couple of years, but it's been at least 14 or 15 that I've been a returning customer, so it's about time I left a review. Also, I've always had high quality service and help with previous visits. Thanks for being awesome!”
10AM - 8PM
301 Mt Hope Ave Ste 1057D, Rockaway
Shoe Stores
“Christie and Debbie provided phenomenal service today when I was looking for a suit for an upcoming work function. All I did was picked a couple of pieces and Christie picked the rest of the combinations and style. I was blown away by the service. I've never had a personalized service like that. I highly recommend this store!”
10AM - 8PM
301 Mt Hope Ave, Rockaway
Shoe Stores
“Just ran in to get New Balance sneakers for my sonThey are so helpful in store and nice. We found the sneakers right awayI also LOVE the variety of awesome shoes there”
“I bought my daughter some sneakers at Snipes, which is at Rockaway Mall. Andrew Dawkins delivered exceptional customer service. In order to ensure that I was happy with my purchase, Andrew went above and above. I sincerely appreciate your excellent customer service, which is difficult to find these days.”
11AM - 7PM
301 Mt Hope Ave, Rockaway
Shoe Stores
“Eileen footwear supervisor was outstanding and patient. She helped me set up my after pay account for about 30 minutes in store and did not complain. Outstanding employee! Even offered to try and tip her (obviously refused my offer) 10/10.”
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“Was there this morning (Oct 15 at 11am). Had a dress shirt emergency for an interview and Ekta got me out the door with a freshly steamed shirt in less than 10 minutes. Incredible service.”