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“Every time I shop here, everyone in the store is always extremely nice and helpful. Today though I have to say was exceptional, above & beyond, one of the store associates ( Callie, I believe) helped me with a return, and she helped me find other sizes to purchase. She made it super easy and I love shopping here! Great store & great staff& great kids clothes! Thankyou from a busy mom with a 16 month old!”
“First I want to say Carolyn is such an amazing person and a perfect example of what great customer service is all about. She was super friendly and attentive to what I was looking for. What a wonderful asset she is to the Vans Rockaway location. Thank you Carolyn!!!!”
“Abby! Wow she’s exceptional. She helped us with our purchase and answered any questions we had. Ty again. Super customer service!
We will be back sooner than later.”
“We were hired to perform work at the Nordstrom Rack property and had an excellent experience from start to finish. Ishmael and Jennifer were both fantastic to work with—professional, responsive, and clear in their communication. It's always a pleasure partnering with a team that values quality and coordination. Looking forward to working together again in the future!”
“I wish I would have remembered his name but he helped me pick out easy to put on shoes for my little one. He was very helpful and pleasant and needs a raise! I was there around 1 or 2 on a Sunday kinda busy but he got me in and out! Thanks ❤”
“To the evening crew closing up on Monday 3/18:
Super professional, courteous, polite, and attentive. I felt like a bum for walking in 20 min before closing, but wanted to express my gratitude for the exceptional service. I only come in once every couple of years, but it's been at least 14 or 15 that I've been a returning customer, so it's about time I left a review. Also, I've always had high quality service and help with previous visits. Thanks for being awesome!”
“I always wondered what Macys Backstage was. They have some really nice dresses for women as well as cute clothes for kids. They had good sales going this weekend. Good value for your money. The service was good too. Check out this section of Macy's if you haven't already. I wish every Macys store had a Backstage section.”
“Just ran in to get New Balance sneakers for my sonThey are so helpful in store and nice. We found the sneakers right awayI also LOVE the variety of awesome shoes there”
10AM - 6PM
301 Mt Hope Ave Ste 1057D, Rockaway
Shoe Stores
“I give this store FIVE Stars only because this format won't let me give it TEN. On the recommendation of a friend, my wife and I visited the Rockaway Mall White House Black Market Store on 5/28 to upgrade her spring/summer wardrobe. There many wonderful items available to her in this store (she's petite), and the customer service was absolutely first rate. Not only did my wife receive expert service and assistance from the sales person, but she also received excellent suggestions regarding fitment, color combinations and accessories. This is a level of customer service that we have not experienced in many years - something that is nearly extinct these days. For you husbands, I was supplied with a comfortable "husband chair", so there was no need to perch my backside on the edge of a display bench, and the entire experience was quite enjoyable. And all because we encountered a lady who was an expert at her job and who enjoyed doing it in a friendly and truly helpful manner. My wife will definitely be shopping there again, and I will not resist accompanying her there as I do with most other stores.”
“I bought my daughter some sneakers at Snipes, which is at Rockaway Mall. Andrew Dawkins delivered exceptional customer service. In order to ensure that I was happy with my purchase, Andrew went above and above. I sincerely appreciate your excellent customer service, which is difficult to find these days.”
11AM - 7PM
301 Mt Hope Ave, Rockaway
Shoe Stores
“Eileen footwear supervisor was outstanding and patient. She helped me set up my after pay account for about 30 minutes in store and did not complain. Outstanding employee! Even offered to try and tip her (obviously refused my offer) 10/10.”
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“Amazing experience! We had Adam help us out with our last minute planned wedding and he made everything possible for us in literally 2 weeks?? forever grateful for this team! Highly recommend coming here, I’m sure they’ll take care of you!”