“To the evening crew closing up on Monday 3/18:
Super professional, courteous, polite, and attentive. I felt like a bum for walking in 20 min before closing, but wanted to express my gratitude for the exceptional service. I only come in once every couple of years, but it's been at least 14 or 15 that I've been a returning customer, so it's about time I left a review. Also, I've always had high quality service and help with previous visits. Thanks for being awesome!”
“I wish I would have remembered his name but he helped me pick out easy to put on shoes for my little one. He was very helpful and pleasant and needs a raise! I was there around 1 or 2 on a Sunday kinda busy but he got me in and out! Thanks ❤”
“I bought an item that had a price of 27.78 and a total of 29.78. I went to exchange it another day and they charged me 9 dollars. I felt cheated because I didn't have it for even 15 hours and I already had to pay a fee. Specifically an arm bandage.”
“Went on Wed 2/12 and was taken care of by young man Matt who was superb. He was extremely professional, showed me a variety of hats, explained the various print / embroidery options and completed my hat in a timely manner.
I would definitely recommend Lids at Rockaway Mall, ask for Matt, and he will certainly provide you with an excellent customer experience
⭐️⭐️⭐️⭐️⭐️”
“Eileen footwear supervisor was outstanding and patient. She helped me set up my after pay account for about 30 minutes in store and did not complain. Outstanding employee! Even offered to try and tip her (obviously refused my offer) 10/10.”
“I thought that this place's clothing prices were very high, but no, I bought a brand name sweatshirt for the cold, and I loved it and I only spent $45. I recommend it.”