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January 2024 by Steve Tekel
Friendly Counter Staff and Speedy Service! Had me in and out in no time!
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January 2024 by Dianne Fannell
I have been here a few times in the past as they are the establishment my auto insurance company uses.
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December 2023 by Peter Romeo
Worked with this location with only 30 minutes notice. Dani, took care of me with great service. They are my goto spot!
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November 2023 by Tony Fosco
I requested A small Suv And 4 days later I get a big Chevy Sedan. The service Person Told me he was going to see if they had a better car. But he never called back. I called And they said they had a small SUV in roselle park I went down and exchanged the car. I was not pleased Since i requested the rental at least 4 days in advance.
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November 2023 by Debbie Rouland
Love the leaving and welcoming nice establishment. Communication was understood. Love the manners.
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September 2023 by Scented Serenity
I would give this place a —15 if it were up to me. I spoke to one of the in store representative before coming down to this location. Why booking the reservation, they ASK FOR ADRESSS, that is an out of state license. No one informed me I had to have a credit card. I have previously rented from other local enterprises places before never had this issue. Customer service was rude. Everyone at this location needs to be fired.
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September 2023 by darnell walker
My experience with Enterprise Rent-A-Car was an experience I will never forget. Customer service was the best, they were on time and accurate with the pricing. Returning the vehicle was just as easy as picking the rental up, in and out in a mattered if minutes. I am a loyal customer, and I will always do business with Enterprise rent a car.
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September 2023 by Brad K
Excellent customer service at this location. I often have to rent vehicles and the employees here always are friendly, accommodating, and helpful. They are the reason I trust Enterprise with all my rental needs, and why I'll keep coming back.
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September 2023 by Shatina Pugh
Enterprise has always been a place that has carried great ethical values, professionalism and integrity in almost every experience that my husband and I have had with them. As a long-standing customer (renting and even purchased a vehicle from them), I recently had a "not-so-great turned great" experience. My husband and I called in for clarification about the vehicle we were renting. After being put on hold several times, the final time we were put on hold for over 40 minutes (until 5:04p), running past the time they were officially closed which was 5p. The person never came back to our call and our concerns were not addressed until the day after when WE followed up. Fortunately, we were put in great, well-versed and capable hands who did an excellent job with rectifying everything including the overlooks and mischarges that were told to us the day before by the person who put us on hold and never came back. Sha went above and beyond to cover all bases without compromising his integrity or the integrity of the company. He was very apologetic and knew how to navigate the situation in a very appropriate manner. Now here's the unfortunate part; the person who did us the disservice of providing inaccurate information and who put us on hold and never came back was someone who has a title in upper management. Extremely disappointing. If it weren't for everyone else that we dealt with being so kind, thorough and knowledgeable and Sha really doing a phenomenal job in standing by what the company represents and doing damage control, this review would certainly have been much different. Thank you, Sha and the rest of the Enterprise staff who were patient, knowledgeable and so helpful!
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September 2023 by Ashley
I would give this place a —15 if it were up to me. I spoke to one of the in store representative before coming down to this location. Why booking the reservation, they ASK FOR ADRESSS, that is an out of state license. No one informed me I had to have a credit card. I have previously rented from other local enterprises places before never had this issue. Customer service was rude. Everyone at this location needs to be fired.
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September 2023 by Yitzhaq Feder
Great service! the drop-off service really helped me out. Thanks Daniel for the consideration and the good vibes!
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September 2023 by John Green
Daniel Okia went above and beyond to help me with an issue I was having with another enterprise out of state, he really knows what he’s doing and very thankful to him for helping me when I was having a very stressful week.
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August 2023 by Patricia Warren
The Enterprise Rent-A-Car in Roselle Park is very nice. The cars are always clean and easy to operate. The people are always friendly and helpful. The parking lot is a little small otherwise I had a very pleasant experience and will continue to rent cars from them.
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August 2023 by Wester Rafael
They do everything quickly in minutes they deliver the vehicle very good service 5 star
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June 2023 by Scott Y.
Great experience here. Rates were reasonable; they worked seamlessly with insurance company; and offered a pretty good selection of vehicles. Danny is the best: a great representative of your company.
