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“The ONLY USPS post office that answered their direct telephone line. I’ve called all the post offices in North Bergen & West New York NJ & got no answer.”
“Located on 2nd floor
I had to walk all the way to the counters to drop all my pre postaged packages. It wasn’t until I saw someone else throw their packages straight into the window counter # 1 did I realize thaaaat was the dedicated package drop. Otherwise I would have just stood in line to be helped when all I needed was to drop off without receipt.
There are self assisted machines but none have a package drop near them. The package drop door was taped shut.”
“Disagree with the poor reviews. The women here are friendly, smiling and nice. The fact that tape isn't free or shipping rates are high, are by no means a reflection of these hard workers. I have a lot of time and respect for them. One time the clerk even went out of her way bc I mailed the wrong item and she had to fetch it for me after the fact. The facility is indeed old and shabby, but the workers are cheerful if you understand them.”
10AM - 12:45PM 2 - 4PM
609 John F. Kennedy Boulevard, North Bergen
Post Offices
“This is a post office staffed by one person. Esther is the full time worker and she is phenomenal. Fast, efficient, helpful. This location has been overwhelmed since the closing of the PO on 8th and Summit, but she still manages to bang it out. I am so grateful to have Esther as part of my neighborhood and part of my work day!”
“I always have a great experience at this post office. Lemar is truly exceptional and one of the best USPS employees I have ever encountered. He is professional, friendly, and always willing to go above and beyond to make sure customers are properly assisted. The rest of the staff is also very kind, welcoming, and helpful. I have never had an issue at this location, and I genuinely appreciate the consistent level of service provided here.”
“I had an excellent experience with an international package with Ms. Deja on Monday. She helped write out the custom form for me when I have a shaky hand and explained the process. She even helped me tape the box when she had an injured hand.
She went above and beyond. I think she is really helpful and empathetic if you ask for the help. She always does her best to ensure great quality service and I had to finally thank her for all her kindness.
Thank you so much.”
10AM - 5:30PM
1 Whitehall St FRNT 2, New York
Post Offices
“I was here in this location for the 1st and the ladies here kind and helpful . I had a pleasant experience . Thank you to the staff here and for providing such great service .”
“I absolutely love the Glen Ridge Post Office! Every time I come in, the service is incredibly swift and efficient. The staff — especially the young woman working there — is always so friendly, welcoming, and helpful. It's refreshing to experience such great energy and professionalism!
Highly recommend this location for anyone looking for fast, friendly, and efficient postal service! ✨?”
9AM - 1PM 2 - 4PM
6406 Bergenline Avenue Ste A, West New York
Post Offices
“The lady who works at the front desk, she’s the most efficient person I’ve ever seen, she helped me and literally teaching me how to fill papers patiently, also giving me critical tips to take care of. I can’t thank her enough ! masa alkhair !”
“My experience here is a total contrast to the services the location at Paterson Plank has to offer. The staff here are courteous and accommodating. They may be doing something else but they don’t stop and make sure the line moves along. I have been here early or late in the day and the customer service has always been the same. I always drop my packages here with pre-printed labels just needing receipts. I literally just spend seconds. For anyone who has bad experience at the Paterson Plank location, you’re better off just going here.”
“I had a positive experience today at the Sunnyside. It was quite busy, but the staff handled everything efficiently and kept the line moving. The person at the counter helped me quickly with my mailing (including choosing the right envelope and service), which I really appreciated.
What stood out was how they also took the time to answer quick questions from others not in line while assisting customers — not easy in a crowded setting. Overall, a smooth and positive experience despite the volume of people. Thanks to the team for keeping things moving and being helpful.
Also, places like post offices don’t always get the recognition they deserve. It takes effort from both the staff and the public to keep things running smoothly. If you’ve had a good experience, it’s worth taking a moment to acknowledge it.”
“Post offices usually don’t have the nicest staff so what can you expect. However, Aaliyah is by far the nicest and most patient person ever. She made the experience a whole lot better. Shipment process was seamless thanks to her!”
“Had a great experience at this post office. The woman who helped us was super friendly and answered all of our questions. Really appreciated the helpful service!”
8:30AM - 4:30PM
57 14th Street, Hoboken
Post Offices
“Sound a bit crazy but I have 5 stars because the service is not that bad. I had to drop off my package to refund and I have a QR code. There was some ppl in line but I only waifed 5 mins and the drop off was very quick”
“Had such an amazing experience with this post office thanks to Telisha! The post office is not even the local office for my address but she still was super helpful to me. My local post office was closed on Saturday and she helped me in a stressful situation. She took down my information in case the package did come back to her location. This morning, Telisha gave me a call to let me know South Hackensack had loaded it on the truck and it would be delivered today. She went above and beyond to help me and I’m very grateful for her amazing customer service!”
“We came to the Little Ferry USPS on a Saturday to get fingerprinted for a background check because my wife and I both work during the weekdays and don’t really have time then.
At first, another employee started processing our information, but after realizing it was Saturday, stopped and told us fingerprinting normally isn’t done on Saturdays and asked us to come back during the week. We understood and were about to leave.
Then an employee named Aisha stepped in and kindly said she would help us anyway. She was extremely patient, professional, and genuinely kind throughout the whole process. With a young child and busy schedules, her willingness to help us that day meant a lot.
I normally don’t leave reviews, but her kindness and customer service truly stood out. Thank you again, Aisha!”
“Never had any issues in this post office stuff was grate , best post office around the north Jersey. If you have problem here it’s not them its you or your products. I have been in so many post offices around NJ this one is the best on service.”
“Boy are we SOOO lucky in Glen Rock to have the rock star veterans we do at the USPS. Nancy is a gem that could never in a million years be replaced. Mercredi and Ruben are friendly, knowledgable and professional. All are great at what they do. Oh, and we love Shawn, our postal carrier too!”
“Paula was super helpful very nice she helped me a lot I had problems purchasing the label if not her I would be stuck there forever thank you so much for your help”
10AM - 7PM
7915 Bergenline Avenue, North Bergen
Post Offices
“Great customer service from Monica! She was very helpful, patient, and professional. She clearly explained the different mailing options and helped me choose the right service for my important documents. I really appreciate her friendly attitude and excellent assistance. Thank you, Monica!”
“Writing about my experience with customer service in sending mail, not receiving.
Sammy was very helpful. Some post offices suck, but he was helpful to me and to others as well.”
9AM - 1PM 2 - 4PM
6010 Park Avenue, West New York
Post Offices
“Sabrina is the best. She helped me so much. She was so nice and kind. I had and appointment yesterday at 3:45 at the post office located at 54th St they gave me a hard time and didn't help me at all. Thanks to my angel Sabrina that God send me . She help me today with everything I needed. Thank you so much Sabrina.”
“It's a post office. I'm sure the staff isn't paid what they're worth and customers can be gnarly. If you've ever worked retail you get it.”
“The best & most courteous post office I have been to. The tellers are always pleasant and helpful. However, I wish there were more people working at times when the lines are long.”
“I have used this post office many times and always have a good experience. Unsure what all the one stars are talking about rude customer service, but I am always treated nicely and the people are incredibly helpful.”
8:45AM - 1PM 2 - 4:30PM
415 Broad St, Bloomfield
Post Offices
“Celene, Over the years has been the most courteous, thoughtful, nicest person I dealt with in the post office ever. Definitely goes above and beyond her duties, listens and always has a smile. Others should learn from her.”
“Happy to find a USPS open late and appreciate that it’s two courteous and friendly employees. Thanks Abdul! Didn’t get the name of the woman working with him but she was so helpful to the customers too. I feel this is rare in USPS nowadays so that was refreshing and appreciated. Thank you!”
8:30AM - 4:30PM
10 Ridge Park Dr, North Arlington
Post Offices
“I recently moved to NA and my letter carrier is the most pleasant man; even welcomed me to the neighborhood. I've never had an issue at the post office. The cashier (young man) is nice and quick. Whether I use the counter, the drop box inside the store or the mailbox right outside, everything is delivered without issue. The majority of the low rated reviews are made by entitled people living in NA that are older and miserable. I've seen the entitled behavior first hand. NA is a small town with a tiny post office that is doing their best being surrounded by larger and busier towns in the metropolitan area.”
“The wait time is long which is why I couldn’t do five starts, but service from Tracy is definitely 5 stars! Even though she was under a lot of pressure with the line she helped me think about using a different packaging that brought down my shipping cost quite a bit. So much appreciated that moment.”
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“Historic beautiful and majestic. It’s in Rutherford and the East Rutherford location is not historic like this. You have to see this one. I love the building.”