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“I came to PC Richard to purchase a new washer and dryer. Jamel helped me. I knew the brand that i wanted. Jamel worked with me to price match from another store. Jamel also gave me his number so i can follow up with him. He did not hesitate to respond to my calls and to help sort out delivery. I would come back to the store for my appliances. Plus my washer and dryer is great. I do my laundry in half the time now”
“Helpful and knowledgable staff. Bryan was very helpful. He went beyond to make my shopping experience for a new TV easy.
When in doubt he reassured me by recommending the best TV. Thanks to Bryan I left out of P.C. Richard’s Broadway location a satisfied customer!!
Spencer also assisted making great teamwork. Spencer helped me choose the right sound system for my entertainment purposes.”
“My experience with Mattress Firm was seamless. Anisha was an AMAZING help. Very knowledgeable and helpful. Explained every type of bedding they had in stock, went above and beyond, and made solid recommendations.
Her customer service was out of this world and she knew exactly what I was looking for once I told her my needs.
Her customer service was so great that I made sure to travel an additional 25 minutes to the location she was working to close the sale with her.
Thank you Anisha for all your help! You made this experience easy and effortless. 1000/10!”
“My boyfriend and I went to Ashley’s Furniture to shop for a dining room set and sofa, and we were lucky enough to work with Kleny. From the moment we walked in, she was warm, welcoming, and genuinely interested in helping us find exactly what we wanted. She was patient, knowledgeable, and made the entire process stress-free. We left feeling excited about our purchase and so thankful for her help. If you go, definitely ask for Kleny!”
“Excellent customer service. Bryan and the team were so accommodating and helpful (also welcomed our little dog to try our new mattress!)
Totally worth the trip into the city!”
“Our Salesman, Fadi K., was very thorough in showing us our mattress. He went over all details and the price and payment plan are wonderful!! We are very happy with our mattress purchase today.”
“This was my first time buying a bed, and honestly, I felt a little nervous even after days of researching online. Luckily, I met Moncef, who was incredibly friendly and patient. Since I’m not a native English speaker, Moncef made an effort to use simple language, helping me understand the pros and cons of different bed frames and mattresses. I will definitely recommend Mattress Firm to my friends in the future.”
“Our experience was great. We did not feel pressured by Lisa Sinclair. As soon as we told her that we were interested, she made it happen. She did not overwhelm us while shopping in store or after we left. She sent me the information that we needed to make the purchase if interested. Once I let her know, and she placed the order, it was a seamless process.”
“Danny was excellent to work with, helpful and efficient. He was able to help me find the perfect pillow to help with my neck pain and offer me some release. It was fast, and he was super pleasant to work with. Will be returning to buy a mattress.”
“I was at the Egewater Matress Fim and we were greeted by Edison. He was very professional and made the experience very enjoyable. We will definitely be going back.”
“Ali was awesome! A very professional and knowledgeable individual that treated us with the utmost respect! It was a pleasure to deal with him. I highly recommend visiting this establishment for your mattress needs. They will accommodate any budget respectfully.”
10AM - 9PM
1961 Broadway, New York
Mattress Stores
“Elias was extremely helpful and patient in helping us find a bed and bed frame that works for us and within our budget. Went to a few mattress stores before and he was the most helpful and honest. Thanks!”
“Johnny has been outstanding from beginning to the end. He provided superb customer service, and gave expert opinion on queen bedroom set and mattress for our daughter.
Thank you Johnny you made our long trips to Secaucus Ashley store worth it!”
“Salesperson was very helpful and answered all of our questions so that we could make an informed choice of our mattress. There was no “hard sell” or pushing us toward most expensive mattress. We were very satisfied with our experience.”
“Thomas offers straightforward service with practical recommendations and a reliable, fast delivery schedule. A smooth and efficient shopping experience overall.He’s awesome!”
“My sister decided it was time for her to get a new mattress and of course she insisted that I go with her. Upon entering Mattress Firm, Robert walked from the back of the store to introduce himself to us. Before we even began to look at the mattresses, he wanted to know exactly what my sister was looking for. Based on the conversation he was able to show her several options that were of her likeness and within her budget. However, it was more than a sales transaction! Robert took the time to get to know us and offered his expertise based on her needs, he was patient, knowledgeable and even offered some additional insight! If you are in the market for a new mattress, Mattress Firm on Route 4 is the place to go and be sure to ask for Robert Davis!”
“It was my first time purchasing a new mattress with Mattress Firm. Elijah was very helpful and accommodating. He answered all our questions and concerns. Def will recommend Mattress Firm!”
“I had a wonderful experience thanks to Milan and Dawn! I came in PC Richard to choose a refrigerator, and they were incredibly helpful from start to finish. They took the time to explain everything, answer all my questions, and make sure I picked the right one for my needs. I’m truly grateful for their patience, professionalism, and great service. Highly recommend them!”
“Scott & Artie were beyond professional. They were a great help in determining what mattress was best. And with navigating all the options. Thank you both!”
“Over the years I have purchased top quality furniture from Gothic Cabinet Craft . Tony is very helpful in ensuring that all goes well. I recently purchased a beautiful maple wood bookcase. I am very happy with the entire product. Thanks again Tony!!”
“Massage chair highly recommended!!!
You can start your day really refreshingly
I felt like I was getting a massage with my hands.
I've been using it for 5 years and it's been working well without any problems.”
“It was a true pleasure shopping at Mattress Firm in Bergenfield, NJ. Mostly due to Sales Associate Desiree, who was magnificent, both in her demeanor and knowledge of all products and services sold at Mattress Firm. She was so pleasant, kind and patient, answering all our questions, that it made my wife and I comfortable in selecting Mattress Firm for our bedding needs. Desiree’s knowledge of the products, Mattress Firm’s great pricing and available financing options led us to purchase two beds instead of one.”
“Jose was super friendly and incredibly helpful throughout our furniture purchase! He took the time to answer all our questions, made great recommendations, and made the whole process smooth and enjoyable. We really appreciated his patience and professionalism — highly recommend working with him!”
“I placed the order by phone.
The Rep was easy to deal with and promptly processed my order. The next day, the product was delivered, just as promised and well handled by the delivery men. Thank you!”
“Great experience. Paul was absolutely wonderful who helped us pick out a couch. He listened to our needs and right away took us to see a specific couch which was perfect. Very efficient and easy buying process. Paul really was the best.”
“Fernando was incredibly helpful & informative about all things for maximum sleep experience! We got a top of the line mattress & righteous pillows - So satisfied with our experience!”
“If you are on the look for a new mattress this is your place to go. Nick was so helpful and very knowledgeable. He walked us through the selection of mattresses and helped us pick which one would fit us best. We couldn’t ask for a better service.”
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“I want to thank Ramon for the wonderful customer service I received. He helped me with patience, respect, and great dedication. It’s a pleasure to find people like him. Five stars for him!!!!”