U-Haul Moving & Storage of Saddle Brook offers a range of services for both local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers appreciate the professional and knowledgeable staff who provide a welcoming atmosphere. Many reviews highlight the quick and efficient service, particularly during hitch installations, where technicians demonstrate skill and precision. Transparent pricing with no hidden fees adds to the positive experience, making customers feel confident in their choices. While some customers have encountered issues with specific employees, the overall management, particularly from staff like Alex, has earned praise for their fairness and willingness to assist. He has been noted for helping recover forgotten items, which enhances customer trust. Positive experiences are common, with customers noting the ample selection of vehicles and packing supplies available for a smooth moving process. However, there have been concerns regarding customer service from certain team members, underscoring the importance of consistent training and professionalism. Despite these mixed experiences, the general consensus is that U-Haul Moving & Storage of Saddle Brook is a reliable choice for moving needs, thanks to its quality services and dedicated staff.
Manager was really nice. I couldn't figure out how to open the doors and she helped out. Staff was really nice and professional. She was patient with me which I appreciated.
Saddle Brook does offer 1 month free promo.
April 2024
Very friendly and professional. They made the whole process quick and simple
March 2024
The ladies at the counter were very helpful and understanding about my situation
