-
July 2024 by Nikhil Agarkar
I’ve visited this store to lookup for trading deals for of latest iPhone. This store manager named Jim helped me for it. He was very helpful and knowledgeable about it. And, he not only helped me to get best trade in deal, but also shared insights about it. After month and half, I faced an issue related to my trade in iPhone where i didnt receive credit to my line. So, I’d reached out to him again and as per his promise, he responded, resolved my issue. Many thanks for your support and help!
-
April 2024 by Rosa C.
My husband had I each have phones from different providers. My husband has (had) a Samsung phone with AT&T and I have Verizon. He wanted to stay with AT&T because he has had them for years. Since the AT&T store is in our town we went to Secaucus AT&T store. We arrived at 2PM the one staff person had not had lunch and since he was alone, he said he could not serve us. He suggested we return because he was closing the store on a Friday after noon. I know the guys got to eat but AT&T is too big to close for lunch. This is just bad business and i am sure the one staff will not stay long if support is not provided. I suggested we go to Best Buy where he could buy the phone and not wait until AT&T opened again on a Friday. As soon as we entered Best Buy the Verizon rep suggested we transfer to Verizon because their promotion would allow him to get a new Samsung phone for nothing. So, thanks to the poor service at the AT&T Secaucus i got my way and now we are both with Verizon.
-
March 2024 by Daniella Garcia
This store has excellent service. Help is provided in multiple languages. Chris was very insightful and patient with us.
-
March 2024 by Tarık Ali Cukurkaya
Great job
-
February 2024 by trecia F
Chris was attentive and patient with all my question. He asked to understand and was able to give me answers for my iPhone 15 Pro Max, which has made me love being an AT&T customer for so many years❤️!!He also talked about the home internet options. I'm so excited! ?
-
September 2023 by Yunus Kaydan
They are very helpful and this is the best AT&T store that I have ever seen. Jim and Chris are friendly people they will help you in many field. Customer service on phone didn’t help me but those guys fix my problem with their labours. Thank you Cem abi and Chris. I appreciate you
-
August 2023 by Minah Kim
Patient, pleasant, knowledgeable, professional. Excellent customer service. Highly recommend
-
August 2023 by Irvin G.
I have absolutely no aptitude for telephones and telephone equipment but Jim is always ready to help. I get my contract renewed there every year !
-
August 2023 by Jeremy Milan
Jim was really attentive worker there and he helped me choose my case for my new iPhone 13. He even installed my new case and screensaver for me without any problems and even asked me kindly to do so.
-
July 2023 by BEYTULLAH TEKMEN
It is a friendly, hygienic and attentive store. I highly recommend it. I wish you good luck.
-
July 2023 by Kaleb Eyob
Great experience. Jim is the best!!
-
July 2023 by Alex Patel
Amazing customer service, quick and easy!
-
July 2023 by Marie-Rose Nduku
Very efficient and fast
-
July 2023 by Sade Bishop
Wasted my time
-
July 2023 by ENGEL CARRILLO
Excellent customer service!
