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April 2024 by Candice Lewis
I would give this place zero stars if I could. They were out of everything. The food they did have was disgusting ?. It came out cold wasn’t prepared correctly. I never even received my drink. The water had things floating in it. Do not recommend…I also got very sick after eating here.
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April 2024 by Ed
this place has the worst service, and food prep. i literally got handed a plate of cold wings, and ice from the carrots was sitting on my wings. The server not only failed to apologize, but even gave me a tone like, "well what do you want me to do about it?". This place was never great, but it magically some how gets worse everytime i go back. I would seriously rather have red robin, and i loathe that place.
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April 2024 by Samantha Anastasio
To call this place a restaurant is criminal. We had two experiences with this location where it took over 40 minutes to receive our food and had to make multiple request just to receive one round of drinks. In addition, the service is non existent. Every time we needed something, we had to flag our waiter down otherwise we would not see our servicer. Please keep in mind that the restaurant was nearly empty at the time of these experiences and now I can understand why. Lastly, when I went to pay my bill, I left a tip on the receipt and the server had decided it wasn’t enough and I got billed for a higher amount than I had approved. This place is literally not worth your time and money to dine in. If you’re craving BWW, go to the one in Parsippany.
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March 2024 by Hannah Velez
Where do I even start. Waited an hour to have someone come over to even give us the time of day… the least he could have done was started us with water and then gave us notice to wait. We ordered 30 Traditional, I asked for 15 of each. No, we got 5 mild and 25 Asian zing. The guy took it back and came back with the Asian zing and “mild” which was Asian zing drenched in buffalo sauce. It was disgusting. We didn’t get any plates, I had to go up and ask.Now the staff… clearly they’re low on staff I wish they would let us know instead of sitting us and having us wait forever to even be acknowledged. It’s just common courtesy. When we were sitting they absolutely knew that we were trying to get their attention to ask where the waiter was after 40 min, and for a plate. But they will avoid eye contact and walk away. Lazy.Absolutely ridiculous experience and we were not the only customers upset there, others were leaving after waiting for a long time or very obviously upset.If I could give zero stars I would. DONT waste your time here.
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March 2024 by Lu_ Zito
Major improvement from a year ago. Food is goodBut I was disappointed with the host. she refused to seat us on a middle booth (because it's for larger party) it was 2:30pm the place was completely empy!instead we were seated by a corner with my wife staring at the wall !
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March 2024 by Beatriz Velez
The worst wings I have ever eaten!! I ordered delivery through Grubhub and they arrived dry, hard, they looked like they were chewing cardboard!! Horrible!!
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March 2024 by J I (Jeebus3000)
Good wings, good beer, great
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March 2024 by Mike Neville
Not sure what they're doing - reducing staff and trying to go all digital? We never talked to our server. Had to scan a QR code and order online to get any service. Site didn't work to pay so I had to track down the manager to pay. Wasted too much time for inadequate wings.
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March 2024 by Esteban Valderrama
Seems like there's no one managing this place. No one cares really. We could tell the guy that took the order ( I don't think I can call him a server) does not really want to work there, which is understandable but not our problem. We ordered wings with carrots and celery plus large fries. He never brought the carrots and the celery and the fries came late and were regular size. He finally brought the celery and said there were no more carrots. Turns out one person in my party made a to go order and she did receive the carrots.... there's no need to lie to customers. In conclusion: wings are ok service is terrible. If u really want their wings order to pick up or stay away.
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March 2024 by Vanessa Cardona
After we arrived literally 30 mins later a guy went to serve us… mind you we order drinks and food… ironic the food got first no drinks!! My waiter awful he was lazy and looked like he didnt care much… anyways with the wings was the end of it they came so fast that they were partially cooked ah and it had feathers.. i literally threw up… i told the waiter i didnt want anything didnt get the drinks so i decided to leave and he said ok… this place is disgusting
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March 2024 by Andrew Grandin
Horrible experience from start and until we left. We walked in on a Saturday at lunch, was ignored. They were out of staple drink items like Pineapple Juice to be able to make mixed drinks. 1 server on for the whole restaurant. Food was delivered cold and wrong. We asked for it to be fixed and were basically told "not my problem" by the runner. The manager came over 5 minutes later. Food was taken back and then returned cold again. We left. Horrible experience, don't waste your time.
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March 2024 by Davendra Diaram
Went during lunchtime on a Saturday and it was pretty slow with only a handful of people.. service was slow and food was just okay. Nothing great. Chicken wings were small and dry. Guac barely has any taste. Salad wasn't fresh. Wouldn't care to go back or grab food honestly.Kid-friendliness: Kid menu available
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March 2024 by Hemant Madaan
Poor service. Good food. I went late around 10 pm. Waiter came after 10 minutes after I asked the person who sat me. I ordered a burger and a beer. Soon after that I kept hearing loud voices from kitchen. While atmosphere was so unpleasant as if they did not want to serve but they were being pushed. I had to ask twice to get the food. It came after 30 minutes. Voices from kitchen kept coming. When I asked waiter he told me that I am getting fresh fries and burger, what else do I want! Really! Isn’t that I went to the restaurant for?? Poor poor experience.
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March 2024 by avi nash
Brenda : your service was excellent as usual :)
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March 2024 by Negar Nasiri
Just awful. We ordered fried pickles for appetizer and 2 orders of wings for the main course. 1 order of wings came first, we asked about why the appetizer is not there and the server brought it, and second order of wings came 15 mins later, like I came to dine with my husband not separately?!!!! When I asked why this happened the server tried to say something like they got the order wrong, he offered to take my order off the bill because it was already cold. But then it turned out he didn’t do that when we received the bill. The wings were also very dry. Will never come back.
