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September 2023 by Ale Vicente
I ordered 80 personalized 15 oz stemless wine glasses and they couldn’t be more perfect. The wine glasses are the best wedding favors that our guests can actually use. We’ll definitely order from here again for future events!
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September 2023 by Henry Yang
Speedy and professional service. I was initially worried due to a few 1-star reviews, but my experience was beyond exceptional. The attention to detail, prompt communication, and products showcased their dedication to customers. Without a doubt, I'll be returning and recommending them to all my friends and family.
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September 2023 by Brian Yang
Great communication, high quality favors and service. My guest were asking where we got our favors from. Cannot recommend them enough.
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August 2022 by Serafin “Pen” Sablan
"Very professional!" .... you can rely on promised pick -up date.I placed my order on 7/29/22. I pick them up ( I can't rely on courier) on 8/3/22 with 2 more days to spare for our 8/6/22 wedding. I highly recommend Favors and Flowers
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August 2022 by Lidie M
The personalized sanitizer is too cute. it's handy and easy to to travel with. I got one for my daughters sweet 16 party!
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August 2020 by Rob Munro
10 stars! to Favors and Flowers team! I am beyond belief, I rushed my wine glass order and received it within 5 business days. Printed with colors. The RUSH service was additional but it saved my worries. With this day and age where nothing is reliable. I recommend this companyThank you Maria!
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August 2020 by Vasiliki Chachami
I think this website is a fraud. I ordered some favors for my son's baptism and the order went through but a couple of days later they email me that they are out of stock and tried to sell me something else instead.I told them that I would like a refund and the said ok.However 2 weeks have passed and I haven't received my refund yet.I have send them several emails and I haven't received any answer yet.We tried to call them many times but no one answers the phone.There is no costumer service at all..I m still waiting to get my money back.
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August 2020 by Billao Pap
If it was 0 stars that what should They get!!!!They don’t refund my money! $150 the worst people to deal with!They don’t even answer the phone!!!
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May 2020 by Alexandra R.
The customer service rendered from this place is, frankly, shockingly sub par. I placed an order on April 8, well aware that shipping is negatively affected by COVID19 right now. About a week after the money left my account, I contacted the shop to check up on shipping, as most places were not subtracting funds until an item shipped. It ended up taking multiple emails and three full weeks before anyone responded, and all they said was "I will check on your order on Monday." When that did not happen, I followed up yet again. By April 28, I finally got a response that informed me my order was out of stock, and I would get a refund. It is now May 13 and I have yet to receive a refund. I contacted the shop again today. I assume I'll hear back in 2021. I generally try to be understanding, but the business practices here are appalling, disrespectful, lazy, and even fraudulent. Edit: I am disputing charges and have filed a complaint with the FTC.
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April 2020 by Glenn C.
We ordered several products with rush delivery. We never received anything. We spoke to them in person to resolve this matter and emailed them as well. They failed to reply and help us, so we disputed the charges. Absolutely very unprofessional! I would never purchase from them again. All the other one star reviews are accurate.
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January 2020 by Dexter M.
Great customer service! Fast turnaround time!
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September 2018 by Anna Cruz
I made a purchase over a week ago and received my stemless favors way ahead of time. The personalized stemless glasses has a nice touch to it that all my friends and family were so happy to receive the gift.
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September 2018 by Ayub Khan
Horrible company to shop. They do not remove product if it is out of stock or discontinued. They want you to buy it assuming its available and they will call you next day telling you that they just went out of stock. They will try to offer you something similar which is more money. When you refuse to pay more. they will give you for the same price as if they are doing you a favor. why going so much of hassle when you can just remove it and update your website. Bad business. Will not shop here. ALso their customer service rep is RUDE.
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September 2018 by Maritza Clerine
This company sucks. Do not order from them if you are ordering personalized items. They send you the printed stickers separate from the items and you do the job for them placing the stickers on each item you order. Nothing is assembled. So you basically paying for printed stickers that you could of printed yourself on a nice paper. I ordered over a hundred of small souvenirs for my daughter's first communion reception and and I got shocked when i notice that I had to do all this work! And the thing is that if you mess up the sticker when placing it on the item then you cannot use it anymore which is a waste and you just have to disgard that item also since the sticker is wasted! When I called customer service to return the order they told me they dont accept returns for personalized items. Waste of time and money! Very disappointed.
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September 2018 by Samantha Louise
I do not know how this site has any positive reviews, the website is completely misleading and customer service is a joke. I will never order anything from them again......wast of time and money.
