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February 2023 by Teri
I had an absolute wonderful experience with this company! The person I dealt with, Stella, did an excellent job resolving my issue. She took all of my calls and was polite, helpful and courteous. Stella helped me tremendously!
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January 2023 by izzy goldstein
PLEASE CONSIDER AGAIN BEFORE YOU BUY ANY PRODUCT FROM THEMI bought 2 chairs from there vendor and it arrived damaged by manufacture, i called vendor (will write later name) and Furniture of America to put in a claim and asked to help me but so far i am the loser. Will email the BBB and put in a claim. (the 1 star i had to click to be able to post but they don't deserve anything)
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April 2021 by Futon World
Unbelievable store so many things to explore. Great prices too.
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April 2021 by Mah Rezaa
Showroom is closed to public now. The girl inside did not give much detail other than referring to their website to find a delaer. I give one star just because this is not for public.
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December 2020 by Iris Hoiting Tam
Product quality (Very Satisfy) :i bought my kings size bed & 2 kids (7217pk & 7217wh) full size bed 4 years ago. (all platform beds)they are still in good shape. no broken leg nor wood.very satisfy with quality.FOA Services experience (Very Satisfy) :I was my first time to buy furniture. i found this 3 beds that i like online. I was originally reach out to FOA for the price of 3 beds. however i am not a dealer, they are not able to release the price over the phone (understood). so i drove all the way to NJ showroom for the price. and intended to buy at spot & bring them home by my mini van (i lives in small town. does not know any small furniture store where can help me with order.)the representative was very patient.after i review the catalog & confirmed the 3 beds, and also address of my concern of assemble 3 beds, the representative was very patient & advised me the price with FOA, and advised me to check out with local dealer for the price with in-home shipping with Assemble. End up i made the deal with the local deal and paid addition $150 assemble for 3 beds. i am happy with the Affordable price with FOA furniture.i am recently looking to buy another bed for guess room. Per reviewed of the bed that i like from an non-brand furniture company, broken leg in short period of time, the wood platform does not support well. i decided not to waste time to search, just buy with FOA where is guarantee the quality.
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June 2020 by h. williams
I purchased one of their couches a couple of months ago, and it is already falling apart. It was very poorly and improperly constructed. It only has one support beam which broke and caused the springs to come loose and expose staples which is a hazard. I have had another couch for 25 years, and it is still holding up. Someone was sent to my home to try to repair it. I hope he will make it much more supportive and reinforce the frame so that this doesn’t happen again. A couch should not break like this.
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May 2020 by Iris Tam
Product quality (Very Satisfy) :i bought my kings size bed & 2 kids (7217pk & 7217wh) full size bed 4 years ago. (all platform beds)they are still in good shape. no broken leg nor wood. very satisfy with quality. FOA Services experience (Very Satisfy) : I was my first time to buy furniture. i found this 3 beds that i like online. I was originally reach out to FOA for the price of 3 beds. however i am not a dealer, they are not able to release the price over the phone (understood). so i drove all the way to NJ showroom for the price. and intended to buy at spot & bring them home by my mini van (i lives in small town. does not know any small furniture store where can help me with order.)the representative was very patient. after i review the catalog & confirmed the 3 beds, and also address of my concern of assemble 3 beds, the representative was very patient & advised me the price with FOA, and advised me to check out with local dealer for the price with in-home shipping with Assemble. End up i made the deal with the local deal and paid addition $150 assemble for 3 beds. i am happy with the Affordable price with FOA furniture. i am recently looking to buy another bed for guess room. Per reviewed of the bed that i like from an non-brand furniture company, broken leg in short period of time, the wood platform does not support well. i decided not to waste time to search, just buy with FOA where is guarantee the quality.
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February 2020 by Elisa Decker
Nice furniture. Good price.
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February 2020 by Alexis G.
Less than one star.Not only was the item I purchased a nightmare to put together, but so was the customer service.I ordered a piece from Walmart and wanted to return it because it did no fit where I had planned it to. Walmart Customer Service told me that this manufacturer (Furniture of America) has a 30 day return policy which was not stated ANYWHERE so I was under the impression that I had my usual 90 day return period from Walmart. When i called Furniture of America customer service the woman so casually told me there was nothing they could do. Trying to be reasonable, I asked if a credit could be given and again "nope, there is noting we can do." The WORST customer service I have ever encountered.
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October 2019 by Lauryn D.
Ordered a sectional sofa bed with chaise and recliner from the catalog based on a display in the store. Hadn't even planned on purchasing furniture (was just browsing the area in between meetings). I've had my set past my trial era (felt a little harder than I preferred for the first couple of weeks but softened with time). Very sturdy and comfy. The chaise has storage inside and the sofa bed isn't like the traditional sofa beds (but a pop up connector that slides from underneath). We LOVE it. The recliner was not an exact match (we were informed before ordering) but extremely similar in color and same fabric. The gentleman who helped made it all come together for us. And based on what we told him we had in mind, he completely exceeded all of our expectations. I would return for furniture in the future.
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August 2019 by Raymond ortiz
Great Quality furniture much better than Coaster Ashley & Acme amazing prices and customer service.?????
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June 2018 by Gio Di Natale
Purchased 2 bunk beds from Furniture of America, within 6 months both top railings broke. Beds are poorly designed and very dangerous. The company refuse to replace the beds. Very unreliable, waiting for a law suit to happen until somebody get injured... Will not recommend their furniture nor their customer service.
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June 2018 by K Y.
I got a sofa from FoA on Nov 2017. It's a pleasant surprise since I never saw the product in person. The sofa is well made and sturdy. Things are as described. We'll consider buying their furniture again. Update 06/21/18: A small part of stitches of the sofa came off after having it for a few months. Disappointed at first cuz no one ever jumped on the sofa. No kids/dogs/cats. Finally contacted FoA via Facebook in early May and today they sent 2 very nice ladies to come and fix it. Very happy. They really stand behind their products. Will buy from them again. P.S. The two nice ladies are great at tailoring/fixing stitches and they have a cleaning company in northern NJ. Attached please see pic for their contact details.
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April 2018 by Jen G.
The WORST company. Please save yourself MONTHS of headaches and go somewhere else. I won money towards furniture on a game show over a year ago and still don't have my completed order. I send email after email and continuously get the response "I will advise." They have turned an exciting experience into a nightmare. They obviously use the game shows as advertising and don't care to carry through with the prizes. Seems like they are hoping I just give up.
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March 2018 by Mohammad Mohammad
Great furniture but terrible wait time
