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July 2024 by tommy flores
Good attention
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July 2024 by Feng-Chen Lu
They charge over $700 for a service that I didn’t want, and promised they’ll refund me. It’s been two months and the refund never came back. Tried calling them following up, they promised “again” that they will follow up on this. Guess what? Now they either hang up on my phone or just not pick up my phone call anymore! I never get to talk to the people there regarding my refund. Can’t believe a big company can scam your money this way.
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July 2024 by Jack Liu
This is the worst Home Depot store ever. They will tell you that they could adjust the contract within 2 days. But trust me they will give you a very very hard time doing it. Every person will lie and tell you a different story. Unfortunately we will have to bring this to the credit card company and BBB.
3 months ago, we bought the kitchen countertop from the store and decided to diy the plumbing on the second day. The customer service person, Ines, told us that she could refund us and tell us to go to the store on a specific day at a specific time frame. We went there on time and waited over 1hour just waiting for her to finish her lunch. The store manager told us that they couldn’t refund before the work is done, which doesn’t make any sense and different from what we were told by Ines. By the end of the day we received a paper proofing that the refund went through. They told me that it will take a couple of days for it to appear. However, nothing happened. We tried contacting them but nothing was done.
It is sad to see such a large company with such incompetent employees. Please stay away.
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July 2024 by ALBERT CONSTRUCTION SERVICES LLC
Excellent
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June 2024 by Eddie Maruri
Don't go there on Sunday if all you want is a key made, Jesús lord, I spent 50 dollars on 2 pieces of metal, 2X36X.25
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June 2024 by Troy Tolbert
This Home Depot is in Secaucus N.J
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May 2024 by Gilberto Velez
Very busy place
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May 2024 by Sylvia Soto
I bought an AC. Staff put it on a cart for me and put it in my car.
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May 2024 by Pablo Vasquez
The best of the best home depot, excellent service and very good prices that fit our pocket
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May 2024 by Flor Gomez
Good customer service
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April 2024 by j k
Its a homedpot like all others... nothing much different here
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April 2024 by Yranova Nieves
You find everything
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April 2024 by Alberto Armengolt
D u can get everthing there to low prices
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March 2024 by Angela Sparagi
Not very stocked with the items I needed for my project everything has to be ordered online it seems but they had alternative items I chose from which was ok not what I wanted but it still looks nice whatever you do tho NEVER go to the one in manhattan on East 57 st they have absolutely nothing at all I mean horrible service seem to know nothing customer service terrible but went here everyone was helpful and nice in NJ tho
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February 2024 by Sam A
This is one of the worst Home Depot, I try to avoid coming here and would rather go to JC or north bergen. The issue here is this HD is always low on materials, the staff try and run away instead of being proactive to help customers, the manager declined a waterproofing return as the product was defective. When I used another 5 gal of waterproofing, the results were much better. The staff are more confrontational than helpful. This place needs new management.
