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March 2024 by Blake Phelps
Complaint to The Truck Part Center. I ordered a seat belt for $251, RECEIVED a very similar, but WRONG SEAT BELT, different color, not the one in listed online that I ordered. Tried to install it anyway bcuz its not always a perfect world. The belt got stuck in the retractor and would not unwind (tried everything without success). I returned it (I paid for shipping, both ways). For 2 months, I sent follow up emails asking about the return. I understand everybody is busy. Finally, David responds to me that its the wrong part and will not refund $$$. Wasted nearly $300 after additional shipping both ways. What can I do other than complain about it? Hey, I gave 2 stars because I did actually receive the part! Then, a real slap in the face when David asks me if I want to pay return shipping a 3rd time for the broken seat belt. Ha! Good one David. Well David, I promised you a complaint, so here it is.ORDER #1857 - Placed 11/06/2023Part Number Part Name Price Quantity Total23240847 VOLVO 23240847 - SEAT BELT $251.30 1 $251.30Subtotal: $251.30Estimated Shipping to 21222 via Standard Shipping: $11.54Total: $262.84
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February 2024 by Massa
Thank you Pad ?
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January 2024 by Lukasz Wakula
Thank you Samantha from service department !I’m very satisfied and highly recommend this Volvo dealership
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November 2023 by Duane Santos
This review is one star simply because of the lack of care and customer service this dealership provides. I asked for an extended warranty, I've asked for the dealership to honor their 30 day warranty after the purchase of a truck. I have had my truck less than a month and already have to have it serviced for censors going off. The lack of empathy this dealership shows and their willingness to lie and create stories about how my extend warranty coverage was denied is appalling. I am going through other channels to ensure that they are held accountable.Do not buy any truck from Hudson County Motors. Let alone get any Services or Maintenance done on your truck there.
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September 2023 by Matt Zuehlke
They were very quick. I came in on the fly needing a hood and headlight, they had no problem getting me in and got it done quickly. There whole crew was very kind and respectful. They even took a couple hundred off the bill to help me out. I recommend hudson county motors (volvo) to anybody in the area or just passing through. I feel they did everything they could to get the job done proffesionally and quickly.
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September 2023 by Mortaza Abduli
This place is a must for any truck owner op. I’m giving Hudson county motors itself a 4 star rating and bumped it up to 5 stars because of my service advisor Danny Vieceli whom every time I call picks up the phone and goes far above and beyond to make sure that I’m taken care of with the upmost urgency. I will SOLELY continue to give Hudson county my business for this one reason.
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September 2023 by Joann Marie
My husband serviced his truck there and the service was excellent. Everyone should service their truck at Hudson County Motors and use Daniel vieceli as their advisor. Thank you Daniel for a wonderful and smooth experience.
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July 2023 by D Tanjavur
Modern, clean, well organized, expert technicians, excellent parts availability, General Manager Ben, Service Manager Tom, Service writer Steve are exceptionally friendly and helpful.
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July 2023 by Christopher Seibert
Very happy with Peter service foreman...Got me in right away on Saturday with almost no notice..the prices were good and would come back againand would.
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July 2023 by S K
Don't no about service departmentAnyways nobody use shop service at the dealership.It's always the way more expensive.But parts and sales are top notch guys.
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June 2023 by michael yodice
Great place and they understand time is of the essence
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May 2023 by Manuel Alba
Danny help me tru out the process of fixing my truck . very professional.
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April 2023 by Thomas Kidwell
Best OEM part prices around
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March 2023 by DAMIR MADIEV
I would like to know everyone who wants to service truck to here…Samantha has works here and she lies to me about my truck information…She charged me for nothing and keep my truck 2 weeks!!! I don’t recommend for truck drivers service here…
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March 2023 by Bill Stratman
Greeted me in the lot and signed my paperwork and helped me park. Great yardman!! Thanks!!
