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January 2024 by Paola Morrone
The location is very convenient, close to malls and restaurants, most importantly across the street from the bus that takes you straight to Manhattan.The breakfast buffet was substandard.The room needed in-depth cleaning. The bed, sink and toilet were clean, but the walls need a fresh coat of paint, the tub need fresh caulking, etc.The front desk attendant was friendly and helpful.
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January 2024 by Helen Brook
Rooms are dated but clean. Staff pleasant and helpful. Breakfast adequate for what we needed. Pedro on the front desk was awesome.
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January 2024 by Susan Kruse Wallete
The location is great for catching the bus in to NYC, and the employees are really nice. The beds are very comfy. The rates seemed reasonable. Sadly, the hotel, the lobby and furniture are grimey. The ice machines were not working so we had to go to the front desk to get it. The hotel is not half as nice as it was in 2016. We won't be back, but we had a great vacation anyway!Walkability: There are many restaurants and shopping within walking distance.
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December 2023 by Sarah Roberts
The pictures on the website are deceptive. The room we booked was advertised as a luxury suite but was far from it. After checking in, we had to switch rooms 3 different times. The first room did not have heat in the bedroom area of the suite. In the second room we found a water bottle with a syringe in the closet, and when we alerted the front desk they were nonchalant about the situation and just advised us to take pictures of it and send to the manager. The third room was not great but better than the first two rooms. For the amount of money we paid the stay was not worth it and was very disappointing. You could smell the chlorine from the pool way down the hallway and the fitness center was out of order. None of the rooms had working phones, so we had to walk down to the front desk when we needed something. The day before we were set to leave our keys were deactived and I had to wait in the lobby for someone to come to the front desk to reactive the key. The only good thing about this hotel is the proximity to the American Dream mall.
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November 2023 by Krishna Bezawada
our stay at la Quinta was exceptional, the front desk staff Pedro was very helpful and gave me a suite with a nice view.The onsite engineer, Tim, helped us when there was an issue in the room.And I am gonna talk about breakfast. it was exceptional(everything was good).I would recommend staying when you're visiting NY. It's an easy commute, close to transit.
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November 2023 by Whitney Nickel
Front desk staff is excellent. Rooms were clean and spacious.Breakfast is also very good. Free parking and close to
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November 2023 by Jordyn Rightmyer
The hotel was lacking up keep. A little out of date, the shower bar was falling off the wall, the water pressure was horrible and the shower was not in good condition. However, the bus is right outside to get to New York city, the pool was very warm and came with breakfast. Overall, a good experience.
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November 2023 by D Juan Pan
Ik zou deze hotel niet nemen als ik de boeker was… Met de NYC metrocard kan je namelijk niet naar NJ reizen, hiervoor dien je andere tickets te kopen…. Elke reis van of naar Port Authority betaal je $4.25 enkele reis. Neem dan liever een hotel in Brooklyn waar de prijzen ook laag zijn en je met de NYC metrocard kan reizen.De service van dit hotel is niet goed. Ze zijn niet proactief en denken niet mee aan oplossingen. Na 10 uur te hebben gerezen van Amsterdam naar NJ verwachte ik een warme welkom, maar je krijgt een 1 minuut uitleg van waar je kamer zit en hoelaat het ontbijt is. De mevrouw sprak heel snel en liep weer weg.Voor de rest heeft dit hotel een renovatie nodig. Badkamers zijn best oud en de vloer erg stoffig. Je hebt geen mooi uitzicht.Over het algemeen lijkt het alsof de medewerkers geen zin hebben. De manier hoe ze lopen (met een diepe zucht en kauwgom in de mond) en hoe ze de bezoekers aankijken en werken voel ik me bijna schuldig dat ik voor dit hotel gekozen…Ik had via KLM Holidays een all-in-one vakantie geboekt, maar ik snap niet waarom KLM voor dit hotel kiest en de boekers dit hotel aanbeveelt…Rooms: Mogen gerenoveerd wordenWalkability: Best ver en je betaald extra tickets, want de metrocard kan je niet gebruiken in NJ.
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November 2023 by Emre Yazicioglu
What do you expect from a hotel that can't even figure out the door lock? The employees at the reception look incredibly uneasy, and you can clearly see their frustration. I'm tired of having to get new keys every day; I had to change rooms twice. One had a clogged sink, and the other one had a dead battery in its door lock. It's evident that this is a problematic hotel.
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October 2023 by Michael Reid
3-service was great and the people were amazing. The rooms were very dated and the water was too hot for the kids. However, we did enjoyed our stay.
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October 2023 by narvis kennel
I came here for NY comic Con. Really close to New York. The top lock on our hotel door didn’t work and our hotel smelled like smoke. But the breakfast was great. Over I’d stay again for the prices.
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October 2023 by Eli ban
Everything was good. We had the suit a little bigger than a regular room with my daughter 5 years old. The room was not clean for the 3 nights we were there.
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October 2023 by Adrienne Wise
The front desk staff is amazing!!! Breakfast was great. The waffles were so yummy! The room was spacious and had a pull out couch plus 2 queen beds. The best part- they offer FREE parking if you’re taking a cruise, which saved us $800!!!!!! The hotel could use some TLC but the staff made up for it! Bus stop right outside the hotel was great too.Food & drinks: Included breakfast was superb!
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October 2023 by Tori R
Rooms need updating.. however staff were really nice and welcoming plus breakfast was good. Great location near plenty of restaurants and retail shops. Easily took the public bus to Port Authority/42nd street in NY. Bus stop right across the street and super inexpensive $23 for family of 6 one way. Overall would stay again.Rooms: Just an okay room.. needs updating
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October 2023 by Ha Za
I’m currently here in the hotel .. the rooms are so spacious and quiet! They have free and simple breakfast , free coffee all day which is great ! The problem is that you wake up at 6 you don’t find hot water!!! 2 days in row now I mean how is this possible???? .. the place is perfect if you want to go to NYC ! The bus station is just outside the hotel entrance
