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April 2024 by Z Nk
I just wanted to share what my husband and I experienced at this particular location, the first person you see when you enter is the host which is suppose to greet and welcome the customers, the lady sitting at the wooden desk at the front was chatting away with someone on her phone, no acknowledgement was given to us when we entered and a line was starting to form because she was busy talking and ignoring us, then she said NEXT as if the customers were begging her for something, she called the guy infront of us then she called the group of people who came in after my husband and I, I spoke up when she did this, it was a very sour experience even before being seated, this was Saturday April 20th , she was Latino, race could of played a part in her behavior, who ever supervises this store should definitely train her properly on how to greet and speak to customers, she's not fit to be at the front desk, probably somewhere in the back where her lack of social skills is not required.Our Waiter however was excellent his name was Igor, very pleasant person, great personality and service.We need more people like him.
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April 2024 by Clarence Cunny
Our server was amazing. Unfortunately, I do not remember his name but he was kind, efficient, and knowledgeable. He was a brownskin fella with locs.
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April 2024 by JoJo Bean360
I rarely go to RL. I couldn’t even tell you the last time I e been. We went for their endless shrimp. Highly disappointed. Food was very salty. Menus dirty. And service could have been better. Needless to say I will not be returning ever again.Wait time: 10/10Service : 4/10Food: 4:10Ambiance: family friendly.Price point: 4/10 ( due to the quality of the food served)Returning: No!
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April 2024 by Rick Hawk
Gaby is so sweet.
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April 2024 by Luz Jimenez
Good food... nice staff... server was amazing...
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April 2024 by James Hill
Made a reservation online for 7PM.Arrived at restaurant 6:53 PM and checked in with the hostess at the door. She asked me to write my name on a paper and said the wait was 20 minutes. Again, I told her I made a reservation. She told me to sit and I would be called. Three groups of people were taken before my group. When I asked why I was still waiting, I couldn't understand what she was said. When I said excuse me, her response was I wasn't speak to you. she ignored me by speaking to a co-worker. By this time it was 7:15 and no promise of a table. I left and went to a different restaurant. Front door person was very rude and unprofessional with no customer service skills. No manager in sight to supervisor the front.
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April 2024 by jimmie frazier
We came here because my mom loved this location, so after her funeral, I took my family here for dinner, and she was right this Red lobster is the best fastest service and great food and friendly staff I will be back love this location
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March 2024 by Naj H.
David my bartender/waiter was excellent. He makes the best top shelf LIT…Thanks again David I’ll see you soon!
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March 2024 by Nando Pinna
I'm sorry, but the fried lobster didn't taste like lobster at all, everything tasted the same, but not like lobster!
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March 2024 by EL INVADER 4
Manuel was our server very friendly guy..
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March 2024 by Monish Chainani
Waited at my table from 9:30 p.m. to 10:00 p.m to place an order. Despite reaching out to a couple of waiters, I couldn't get anyone to take my order. My designated server, Alan, was apparently too busy so I got up and left. Such superlative hospitality!
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March 2024 by Victoria Langley
First of all the table was dirty the menu was sticky n the food was horrible. My friend said the steak taste horrible that it had a bad smell. He couldn’t even eat all his food. My shrimp scampi was horrible as well the only thing was good was my fried shrimps n biscuits. RED LOBSTER IS NOT NOTHING LIKE 10 or 20 yrs ago.WILL NOT BE RETURNING
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March 2024 by James Bailey
Red lobster all over the world is always good!!!Parking: Never had a problem parking
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March 2024 by Franklyn Rosado
My son got honor roll at school and wanted to eat lobster and shrimp. I haven't been to Red Lobster in years but this location (Secaucus) had good reviews. We went and boy did we have a a feast. The service and food were great. We will definitely be back.
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March 2024 by Tania
Very disappointed, I was not given the side dish for my daughter, she was only given the chicken fingers. My spoon had dry chocolate on it and when I ordered my dish no side with it. I asked the waitress and she she the kitchen forgot. I was more disappointed on my daughter's dish. She was hungry when I asked her where is her side, the waitress said you did not say so you got the chicken by itself. She put the bill down on the table and walked away. I know it's not easy being a waitress but if you don't like working with people then this is not the job for you. Needless to say I had to go to the entrance to get my own fork they forgot to give me I one.
