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October 2023 by Patricia H.
Hard to communicate with, ridiculously priced, disorganized...sent my daughter's stuffed animal to get an estimate on repair and they wanted almost $400 and then when I said that I wouldn't be spending that kind of money it took multiple phone calls before they finally shipped it back and then the eyes and nose that I shipped with the stuffed animal were not returned. I made it very clear from the beginning that I was only looking for a repair not a restoration and restuffing.
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July 2023 by Tia M.
Could not be more overjoyed having received my 50 yo teddy bear and a homemade Raggedy Andy. It did take a long time (5 months) and was VERY expensive but so worth the time and money. Absolutely gorgeous. I'm so happy. The only complaint was clothes were made for a Raggedy Ann not Andy. But it's not a big deal I have their card and Andy clothes can be made another time. So happy with the outcome. THANK YOU!!
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May 2023 by Madelyn Adams
About a month ago I made an appointment with Secaucus Doll & Teddy Bear hospital after doing endless research and reading every review and article on the business. My teddy bear of 25 years was in desperate need of restuffing, a ”fur” cleaning, and a new outfit. I brought my bear in person to the hospital and the Doll Doctors were absolutely wonderful. They understood the sentimentality of my bear and assured me that she would be well taken care of. Less than 3 weeks later and I have her back and she’s amazing! I asked them to preserve as much of her original character as possible, which they did, and they did an incredible job with her new outfit. She turned out perfect. I’m so grateful for the time and care they put into fixing up my teddy and highly recommend giving the Hospital your business. The operation cost about $360 and it was well worth every penny. Thank you to the Doll Doctors!
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March 2023 by Vivian Salcedo
I love what they did to my doll. I have had my doll since I was 1 years old and I am now 49. They did a wonderful job and treated my doll with so much care.Happy customer
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December 2022 by Louis Ferrante
One of the last of a vanishing craft, caring for toys from an era when they were valued and made with old world artistry. It's like stepping back in time to welcoming and trusting arms.
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August 2022 by Bess Rowen
I had an excellent experience here! It was so tricky to find someone nearby who would do a teddy bear restoration locally, and I had been looking at mail-in restorers before I found this little business. I went to visit and immediately liked the vibe of the place, and the very kind women who met with me. They assured me that they would take good care of the “patient”, and they did! I’m really thrilled with my new-looking teddy bear!
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August 2022 by Bess R.
I had a teddy bear puppet with a lot of sentimental value that needed to be cleaned, given new stuffing, and have a nose replaced. Not only did the Doll and Teddy Bear Hospital do an excellent job with the restoration, but they were also so kind and caring! They took good care of my "patient", and I will absolutely be returning to them if I need any plushies restored at any point in the future! It can be daunting to turn something like this over to a business, but everyone here was great! I highly recommend them!
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August 2022 by Albert D.
I am so glad that this place exists, because eventually every family will have that one person who has a cuddle buddy or companion growing up that needs a little help. But this is no patchwork shop. If you want a quick and cheap job, please reconsider that thought and dig deeper for the quality. Skilled hands are at work here. They take the time to do it right, and you can feel how much care is being put in, because the moment we got him back we could feel it radiating off of my wife's Bear. We were so nervous about how his repair might have gone that we left him in his box for weeks after he arrived. Once we finally opened the box our jaws dropped and we were in awe. He looked and felt like he was a better Bear than the day we originally bought him. We are beyond pleased. I highly recommend the Doll and Teddy Bear Hospital to anyone contemplating this kind of repair. My wife and I thank you so much for your great work!
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June 2022 by Trish TenHoeve
If I could give zero stars I would. They wanted $350 to repair the nose of the bear and wash/ clean it up, maybe add more stuffing. RIDICULOUS. Thankfully they still had Home Ec classes when I was in middle school and I learned to sew. The sad part is, it was supposed to be a gift… but after getting the quote for $350 the price could not be justified.
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June 2022 by steven sanchez
I got my doll fixed here they are the best and very nice people I hope they stay open for very long time
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February 2022 by Francine Klemens
Many thanks for repairing my 50 year old Winnie the Pooh!
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January 2022 by Susan Rose
Everyone was so warm, caring & the work they did was phenomal....very beautiful....we are very grateful for the attention to every detail & the craftsmanship that went into "healing" Sister Bear"...????
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November 2021 by Ciara M.
I am extremely grateful for this place. I have Knuckles the pig, a beanie baby, since 2001. For 20 years my piglet never got a "bath" haha. There was signs of wear and tear, definitely. Regardless, this piglet is still the most comforting inanimate object I've ever owned. I am grateful for my other half to find this place and even though they kept Knuckles for awhile, the result was amazing. Knuckles was clean, more plump, and more huggable. They extended his life for 20 more years, haha. I am extremely grateful and thank you for doing what you do!
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October 2021 by Loren Herold
It took 5 months but I couldn't be happier! My dirty squashed teddy bear from my childhood was revived! She's like new and bright white again! Awesome! It was worth the money!
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October 2021 by Sharon Harmer
I got my teddy bear fixed he looks like brand new
