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September 2023 by Gary Jersey
I had a disappointing experience at the Shell Gas Station Food Mart recently. I made a special trip to this station to take advantage of their fuel rewards program. After filling up my tank, I decided to buy three Red Bulls, which were part of the rewards program, offering a 10-cent discount per gallon for up to 20 gallons. Although I don't normally drink Red Bull, this deal was too good to pass up.However, my frustration began when I entered the Food Mart and found only one cashier, who was occupied with lotto tickets. I patiently waited for about 4 to 5 minutes to make my purchase. When it was finally my turn, I attempted to enter my fuel rewards number. To my dismay, the cashier seemed clueless about the process. I had to explain it to him, and he reluctantly allowed me to enter my number.But as soon as I entered the number and the machine started processing, he abruptly canceled it and proceeded to charge me the full price. It was clear that he was impatient with me, while he had been remarkably patient with the customer ahead of me. This inconsistency and the staff's apparent lack of knowledge about their own rewards system left me frustrated and disappointed.I have been a loyal Shell customer, but experiences like this make me question my loyalty. It's disheartening to see employees who don't understand their own system, especially when I make an effort to support their business. I'm seriously considering taking my business elsewhere due to this unfortunate incident.
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July 2023 by Mirz Meh
Good diesal
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November 2022 by Ak Nadiri
Good location, busy as its on highway yet clean station. Issue is that staff aren't very knowledgeable.. Guy started pumping gas while my car engine was still running lol... Glad we didn't explode.
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November 2022 by G G
Good location, busy as its on highway yet clean station. Issue is that staff aren't very knowledgeable.. Guy started pumping gas while my car engine was still running lol... Glad we didn't explode.
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March 2022 by Tiffanie Wagner
No gas available. Only food mart.
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June 2020 by Coffeejessie Couture
Service was quick, friendly, store was clean, I had no issues, I called ahead of time, phone answered quickly all info needed taken cared of, 24 he store and gas convenient, I had no complaints and at 1 am they were stocked with necessary items even for out of ordinary emergencies not crazy emergency but still enough out of the way.
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February 2020 by E. Carlton Kromer
The gas attendant was smoking a cigarette close to my car while gas was pumping into my car. My child and my wife were in the car. When I noticed him and the lit cigarette, I got out of my car to stop the gas pumping and remove the nozzle so that I could leave. The gas attendant saw me and came over to me with his lit cigarette while I had the gas nozzle in my hand. He could have burned my entire family. Totally reckless.
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February 2020 by Isaac Khan
Workers are rude, unprofessional, and don’t accept Shell fuel reward.
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February 2020 by Carlo A.
I bought gas at this station for the first time ever today. The attendant said the pump I was at was broken, so he used the hose from the opposite side, taking my card with him to swipe it and blocking me from seeing what he was doing. I found it a little suspicious, but decided to trust him. Tonight I received a fraud alert from my bank, and when I checked there were over $200 in charges I had not made for some online video game service. I have no proof the card number was stolen at the gas station, but all the charges started shortly after I got gas, and the attendant's behavior was suspicious. I will never buy gas from here again. Beware you can see what the attendants are doing if you do.
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October 2019 by Carlene Peguero
I requested $30 gas, they charged my debit card $80. Always check your receiptsâ—ï¸
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September 2019 by Konrad Majchrzak
Rude and unprofessional. Gave me hard time twice when trying to use my shell gas rewards card.
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July 2019 by Carol H
Still getting used to full service in NJ. I much rather pump my own gas because I'd make sure to swipe my Fuel Rewards card to get 5¢ off per gallon. The attendent didn't swipe my card and pretended he did. I will not be coming back to this station again.
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April 2019 by Mai Quero
The past couple of times we've been there (between 2am-4am) the employee has not been courteous or professional, is not very knowledgeable on how to use their own equipment (when it come to filling up the tank and charging the credit card at the terminal) and won't even do his job from start to finish. Not only he decided to assist another customer before us (even though we had arrived first), he also did not return to our pump to finish us. When he started our pump, the employee went in their booth to eat and never returned. After several minutes, my husband had to get out of the truck and finish the job for the employee (remove the nozzle, get our credit card and receipt) while the employee watched the whole scene. For us on the road, time is crucial and having to wait longer than what's necessary only makes our job more difficult. So delays and poor service is unappreciated and unacceptable to say the least, being that we are paying for a service. This visit specifically was on 04/12/2019 at 3:50am but unfortunately has happened a couple of times now.
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February 2019 by Syed Ajmal Shah
Excellent service,
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October 2018 by Carol Hu
Still getting used to full service in NJ. I much rather pump my own gas because I'd make sure to swipe my Fuel Rewards card to get 5¢ off per gallon. The attendent didn't swipe my card and pretended he did. I will not be coming back to this station again.