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February 2024 by michael gonzalez
Not too friendly, staff just going with the flow.
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February 2024 by Amanda Hampton
Went in on a Saturday and was helped immediately by Diana. She was absolutely wonderful in helping me trade in a phone and be added onto my fiancée’s account. Diana was a great help and I will be back for future purchases.
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January 2024 by CESAR ROJAS
I had a great experience here. Edgar went above and beyond to make sure I was getting my phone connected and working.
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January 2024 by Billy Crespo
Edgar ..{sales rep} is awesome
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November 2023 by Sarina Ocal
Let me in 2 min before close for a SIM card for my android phone. Hands down really great communication and customer service!
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November 2023 by Seayaa
Worst ever Verizon in North NJ. The staff is rude, playing me around like an idiot and just made me completely waste two hours of my day. Literally pissed me off.
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September 2023 by Shah Faisal
Nice store and the best thing is there is a lot of parking. The representatives are very helpful
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August 2023 by Mark S
Terrible customer service.The girl behind the counter seemed bothered that my mother and I interrupted her in the completely empty store.Avoid this place
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July 2023 by Teresa Graves
Need a new camera protector for my iPhone. I came here on Monday the guy went in the back and came out saying their shipment didn’t arrive yet but I should come back later for it. However, I waited 3 days to come back and I’m told they don’t carry this item. I told her that the guy told me Monday otherwise. Literally never coming to this location they’re never helpful or have anything smh.
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July 2023 by Vit Kenah
I bought an iPhone 13 from them for 9 months, and now I continue to pay for it. It stopped working and they didn't help me. They sent me to the Apple store. But I keep paying for their line, but the phone doesn't work. I am very dissatisfied with them!!
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May 2023 by J Martinez
I believe that some staff need to be trained better on customer service.
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May 2023 by Franco Sforza
Has anybody here ever have an issue with returned device then Verizon provided improper return tracking number and after it insisted that they did not receive device and did not have any proof that device was returned even we provided a return tracking number? With proper receipts and all ! I have been going though hell since Sept I have to constantly call them every month that the bill has not been fixed - they claim they fix the issue and put a bandaid by give credits for a few months then boom the bill goes back without my returned phone credit that I have proof from UPS that it was delivered to their Fort Worth Texas location. This is utter most horrific experience of customer service u have ever experienced. I will never buy a VerizonVerizonWireless Werwireless product again !
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March 2023 by Katherine rosa
Great experience working with Alex on a new phone today!
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January 2023 by Lucy Ubiera
I am very pleased for the services provided to me at this location. Very helpful, professional and good customer service.
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December 2022 by Amirah Lovejoy
I was in the store upset and ready to leave Verizon. Manager Tonya calmed me down and was so patient and helpful! Thanks for people like her
