Lamp & Shade Works is a family-owned business with over 50 years of experience in the lighting industry. The store offers a wide selection of light fixtures, ceiling fans, lamp shades, home decor accessories, and Waterford replacement parts. Customers praise the store for its beautiful showroom and extensive catalog, which helps them find the perfect lighting solutions. The staff is known for being courteous, well-informed, and patient, providing personalized assistance to help customers choose fixtures that meet their needs and create the desired look. Many customers appreciate the great customer service, both during and after the sale. For example, staff members have gone above and beyond to help with issues like replacing bulbs in discontinued fixtures, arranging for free replacement parts, or offering expert advice on lamp shades and repairs. The store also features its own repair center, ensuring repairs and replacements are handled efficiently. Customers often mention the affordability of the products and the level of service that makes shopping here a pleasant experience. Overall, Lamp & Shade Works is highly recommended for quality lighting products, friendly staff, and exceptional customer support.
Great experience here and appreciated the workers dedication to helping me find a lighting option I liked
August 2025
Jaclyn was very informative! Very good customer service. Definitely will be back for any lights needed for my house. 10/10
February 2025
We were referred to Lamp and Shade Works by the firm who did our kitchen and bathroom remodels (Cipriani Remodeling). Lorraine helped us find the perfect fixtures for our breakfast room table and kitchen island. She made everything so easy. We love it.