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August 2023
I am so disgusted by my experience with Blue Nile it felt like they become too big to care. Lots of saying one thing and doing another. Everything is always in their favor, and the focus has clearly move away from the customer. I wish I had picked another jeweler to help with us once in a lifetime moment.
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June 2023
I Walked in, and a sales person was kind enough to explain, their store is a show room. She was really profesional, helped me with what I wanted , worked with my budget . Great experience .Great customer service.
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June 2023
It's so interesting that a pioneer in online shopping does a 180 and decides to branch into brick and mortar storefronts. Certainly you can see some nice stones here, but the process isn't as smooth as some of the established jewelry stores.