“The online store didn’t have what I needed. I’m so grateful that I called this store and spoke with Ellen. She helped me find exactly what I was looking for in the right combination and still benefit from the current sale. As a first time customer I’m thrilled and very excited to try this bedding!”
“As a trade partner, I had the good fortune to work with Verlette Grafton today on a very complicated sectional that needed multiple pricings. She was incredibly patient, professional and focused on me and my needs. With staff like this, corporate should be very confident that Pottery Barn is putting its best foot forward.”
“Anthony is AMAZING! He provides top notch customer service and extremely honest and helpful. Not only did he help me with an order online, he took the time to make suggestions on the best options and to honor a change with my order as promised. Because of his service and how he represents the Pottery Barn name, I will be coming back to make all my purchases with him directly in the future. You are lucky to have him on the team.”
“I'd like to give a special thanks to Zalina! She went above and beyond to help me find exactly what I was looking for on a busy Saturday. She was definitely, the exception to the rule that day. Thanks again.”