Victra is a Verizon Authorized Retailer in Shrewsbury, NJ, offering phones, tablets, wearable technology, and accessories. The staff is knowledgeable, dedicated, patient, and thoughtful. Consultants are described as very helpful, personable, professional, and outstanding, providing great and easy service. They explain processes, help select devices, resolve questions, and set everything up with a calm composure. The store provides a wonderful experience, with staff going out of their way to be helpful, saving customers time and reducing stress. The location is noted for always having great customer service, creating a trustworthy and positive experience for guests.
My visit took longer than expected as my old phone was having problems. The associate at the Verizon store was very efficient, knowledgeable and patient.
June 2025
The man who helped me was very helpful, explained how to submit the warranty etc When I can back with a question he went out of his way to be very helpful
June 2025
Diwayne was very thorough while he stepped me through the process. Always patient he answered all my questions