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April 2024 by Tony S.
This place is a rip off. I am a 76 yr old retired veteran on a fixed income and would never purchase a device for $700. At the suggestion of the salesman I upgraded my phone to Galaxy S22 and was told I could get a Galaxy tablet S7 at no cost but I would need to pay the monthly service which I agreed. I paid my bill for the last 15 months with no problem. I finally looked at my actual bill and noticed I was being charged $700.00 for the tablet. I went to the location where I purchased my phone and was told the manager would take care of it and get back to me. It has been several days and I was never called back.
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March 2024 by Debbie Truncale
Abrahan was very nice, knowledgeable, and helpful. We signed up for a new service and phone that fit our needs. He took the time to transfer data and answer questions about the new phone. Great experience!
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February 2024 by Frê Lima
Terrible experience in years. The attendant covered his ears so as not to hear my child’s voice.
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February 2024 by Anthony Caviglia
Awesome, perfect, wonderful!
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February 2024 by Pete ginnie Vota
I received very good service
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February 2024 by harry stromnes
Rich was Very knowledgeable and helpful
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February 2024 by Jacque Heron
Dwayne is a intelligent, personable employee of Shrewsbury, NJ. VERIZON!
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February 2024 by Alex Ferrara
I recommend going to 5 bellow for screen protectors. At Verizon they are $75 and do not honor warranty in store.
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February 2024 by Len Drake
the guy called me stupid for not wanting to buy their overpriced accessories
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February 2024 by Joe Schaible
Returned some cable TV hardware
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February 2024 by Salvador Torres
I'm going to pick something up, I'm sorry, the person who helped me was not friendly, he was rude, as if it were a gift, I'm a client, you have to hire professional people.
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December 2023 by John
Helpful staff who did most of a phone change out but still had to call Verizon to get texts to work. Also had to pay $50.00 for the phone change out so be sure to stay in the store until you know everything works.
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November 2023 by Mahima Singh
Uzair was very Quick to understand exactly what I need in my new iPhone and iPad. He gave me the best deals and all the information I needed and all the accessories I needed. He provided quick and efficient service. He is very courteous and polite. Breaking the cell phone is not the best experience but I’m glad I have something better now, without losing any of my data.
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November 2023 by Mark Katz
Our experience with the Shrewsbury store was amazing thanks to Rich who spent time with us over 2 days to ensure we had everything we needed across multiple accounts and devices. I can't say enough how amazing Rich is and I highly recommend you ask for Rich specifically.
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November 2023 by David K.
I LOVE the service at this store. Last year I purchased an iPad, ultra Apple Watch, and an Apple ProMax iPhone from this store. I pass at least 4 other Verizon stores just to get the OUTSTANDING service this store offers. The store manager Rich H is outstanding and goes way above and beyond to help the customer. I recommend this Verizon store without reservation!!!
